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App Rejected (4.3.0 Design Spam) (I'm a iOs developer since 2009 and this is the first time)
Title: App Rejected (4.3.0 Design Spam) Hi everyone, I need help understanding why my app was rejected with the reason 4.3.0 Design Spam. The explanation from Apple was very generic, and it doesn't really help me figure out how to resolve the issue. It’s a puzzle game we’ve been working on for about 3 years, with completely hand-drawn graphics and 250 manually designed levels created using a custom editor built specifically for Mac. We haven’t used any automatically generated assets or recycled content from other apps. This is an Alpha version but fully playable—we’re using it to test retention and gameplay, not monetization. We’ve already tried contacting Apple’s support team, but we haven’t received any response so far. The same thing happened about a month ago with a penalty kick game we developed using SpriteKit specifically for Apple Watch. That game was also rejected with the same reason, and again, we weren’t able to understand why or get in touch with support for clarification. In that case, I wondered if the problem was either the simplicity of the game (even though it was fully coded from scratch and had hand-drawn graphics by our designer), or because that game was initially uploaded by an external freelancer to his account for testing purposes on TestFlight (but he never actually published the app). Has anyone experienced something similar or has any advice on how to clarify this situation with Apple? Is it possible to request a more detailed review or get in touch with someone at Apple to understand where the real issue might be? Thanks so much to anyone who can help me out!
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Migrating from App store notifications server v1 to v2
Our team is migrating from Apple Server Notifications V1 to V2. We have two primary questions regarding notification delivery during this transition: Is it possible to configure Apple to send V1 notifications to an existing V1 endpoint URL and V2 notifications to a separate V2 endpoint URL concurrently? If concurrent delivery to distinct URLs is not supported, what is the expected behavior for outstanding/pending V1 notifications when the notification endpoint URL is updated to the V2 URL? Are V1 notifications re-sent to the new V2 URL, or are they dropped?
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Contact owner of app?
Hello, I'm trying to identify the legitimacy of an app in the AppStore. The app is called Social.HCLTech.com (https://apps.apple.com/jp/app/social-hcltech-com/id1330892586). We received intel from our brand intelligence vendor that the app is not one of ours (HCL Tech). I'm trying to get in touch with the submitter to see verify where the app came from, who owns it, etc. it's using our company name in an app which we have no record of. Thank you.
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App Clip Advanced Experience “Received” but Not Recognized on Device
We are implementing an Advanced App Clip Experience for our App Clip, but encountered a blocking issue where the configuration is shown as valid in App Store Connect, but is not recognized on device. We have run out of ways to debug and would appreciate help. Setup Summary Our main app is live on the App Store and includes an App Clip target. The Advanced App Clip Experience is configured in App Store Connect Status: Received Domain validation: All checks are marked as passed ✅ The domain's AASA (apple-app-site-association) includes the correct App Clip bundleID. ❌ The Issue When scanning a QR code pointing to outs domain on an iPhone The App Clip card does not appear. 2.Using the Developer > App Clip Experiences > Diagnostics tool on iPhone, entering the domain returns: "No Advanced Experience is registered for this URL." I’m very confused about why the device behavior doesn’t match the configuration status in App Store Connect. Any insight or suggestions would be greatly appreciated!
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App Rejected Due to Guidelines 2.3.10 and 3.1.1 — External Links to GitHub Page
Hi All, So I have been trouble publishing my app on App Store as it keeps rejected by App Review. Specifically guideline 2.3.10 and 3.1.1. Although I don't have any metadata for third-party services in my app or "tip" button anywhere within my apps binary. I do however have external links to my projects help and Github which have that information, which I am getting rejected for. However, I want those external links because I need to have google play on the projects github page so users can know that are visiting to github that they can also download it officially from those sources as well. It is also useful to tell users that those are the only official platforms that I support, and downloading from anywhere else is not advised. Is there an acceptable solution where the google play and donation link can be kept on the github page? It is not really built into the binary itself anyways so I thought it would be allowed. Here is an link to my projects repo in case that helps clarify: https://github.com/SrS2225a/custom_uploader Really hoping to resolve this. I’d love to get the app on the App Store as soon as possible.
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App stuck 'In Review' over 72+ hours
My app has been stuck 'in review' for 72+ hours. The last thing i got from the App Review team was an email saying "One or more In-App Purchases has been returned." This was the second time i've gotten this email. I feel like the people reviewing my app stops after testing my paywall and doesn't proceed with reviewing the rest of the app. Previously, i had an issue (which has been since solved) with the app review team even reviewing my app at all (waited over 9+ days). I submitted the app for review on a Friday and it's Monday now. I'm not sure if they stop reviewing apps over the weekend. But any help to solve the issue would help
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App Clip not launching from QR code
I really need help guys:/ All works when testing, but not on production:/ Main app and its app clip is released. Here is the app: https://apps.apple.com/pl/app/ar-city-your-ar-experience/id6745802339 Here is the associated apple-app-site-association: https://arcity.ai/.well-known/apple-app-site-association and its content: HTTP/2 200 accept-ranges: bytes access-control-allow-origin: * age: 0 cache-control: public,max-age=86400 cache-status: "Netlify Edge"; fwd=miss content-type: application/json date: Wed, 28 May 2025 14:35:03 GMT etag: "59e807a4581e56f56ed0029251edda98-ssl" server: Netlify strict-transport-security: max-age=31536000 x-content-type-options: nosniff x-nf-request-id: 01JWBN2WHPEK443GB2VTZEWDGW content-length: 677 { "applinks": { "details": [ { "appIDs": ["TANE496532.com.arcity.app"], "components": [ { "#": "no_universal_links", "exclude": true, "comment": "Exclude links with this fragment." }, { "/": "/ar/*", "comment": "Matches any path under /ar/ for AR experiences." }, { "/": "/", "comment": "Match root path with optional query parameters." } ] } ] }, "webcredentials": { "apps": ["TANE496532.com.arcity.app"] }, "appclips": { "apps": ["TANE496532.com.arcity.app.clip"] } }% Here are metadata: Domain status: I added (obviously) default app clip experience, but also advanced app clip (which should be not needed as on iOS >16.4 default one should supports QR code scanning): When I check on my device under Settings -> Developer -> APP CLIPS TESTING -> check for "https://arcity.ai" I can see (that worries me:/): Launching app clip from smart banners works (you can check that by opening arcity.ai on your device), but scanning QR codes (with system camera) don't:/ It just opens Safari. Any thought appreciated.
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Can I migrate an App Clip by changing its App Group to match a different main app?
Hi, I’m trying to migrate an App Clip from one main app (App A) to another (App B). These two apps are under the same Apple Developer Account (Team ID), and each has its own App Group. I’m wondering: 1. If I change the App Group configured in the App Clip’s entitlements, will this effectively allow the App Clip to be treated as part of App B? 2. Will this change allow me to reuse the existing App Clip Experiences (e.g., NFC/QR code invocation URLs) that were originally associated with App A? 3. Is such a change sufficient for Apple to treat the App Clip as migrated, or are there additional steps (e.g., changing the Bundle ID, resubmitting the App Clip Experience, etc.) required to complete the migration? I want to confirm whether switching the App Group and submitting a new App Clip with the new app is a valid and seamless way to perform the migration. I understand App Groups are typically used for data sharing, not experience binding — but I want to clarify if switching App Groups affects App Clip–main app association from Apple’s perspective. Thanks in advance!
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Cannot Submit App for Review – “Add for Review” Button Disabled and Submission Errors
Hi everyone, We’re encountering a problem with submitting our app on App Store Connect. The “Add for Review” button is disabled. When clicking the “added for review” link and then trying “Submit to App Review”, we get an error like in the screenshot below. Attempting to “Remove from Submission” also results in an error (shown in the same screenshot). We’ve tried the following steps without success: Different browsers (Safari, Chrome, Firefox) Different machines Clearing cache Using incognito/private mode Uploading a new build Uploading a new build using the same old codebase All of these attempts end with the same issue, so we believe the problem is not caused by form fields or metadata on App Store Connect. We have also contacted Apple Support, but it has been over a month and the issue still persists without any resolution. At this point, we are completely stuck and unable to release a new version of our app. If anyone has experienced a similar issue or has a solution/workaround, please advise. Your help would be greatly appreciated! Thank you in advance.
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App Clips using .NET MAUI
We have an iOS App built in .NET MAUI (Multi-platform App UI). This is a web view App. We wish to integrate APP Clips into this App. But we are unable to do it, due to less available resources online on such implementation. We do not wish to share code between .NET MAUI App and App clips We understand it is not possible to add APP Clips without a parent swift/Xcode app. As an alternative solution we were thinking to Create a new APP in APP Store Connect using XCode/swift and integrate app clips to it. This parent app when downloaded by users will only redirect users to our MAIN .NET MAUI app to app store connect. We need to know if such apps will be approved by APPSTORE Connect? Please guide us on this Also please do let us know if you have any other solution to integrate App clips to a .NET MAUI App
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Inquiry Regarding App Distribution Strategy After Company Restructuring
We are currently distributing an app on the App Store under our existing developer account, which is registered to a company based in China. Due to an upcoming corporate restructuring, we are in the process of transferring our operations to a newly established company based in Japan. In this context, we would like to consult with Apple regarding the following plan: • The current app (under the China-based developer account) will continue to operate, but we plan to restrict its availability to users located in China only (i.e., remove availability from all other regions). • Separately, we plan to register a new developer account under our Japan-based company. • Under the new Japan entity, we would like to publish essentially the same app, but limit its availability to markets outside of China. We would like to confirm if this approach complies with Apple’s App Store guidelines and policies, and whether there are any particular procedures or restrictions we should be aware of in order to implement this plan correctly. Thank you very much for your assistance. We look forward to your guidance.
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Unable to Find “Alternative Payment” Setup in App Store Connect
Hi everyone, We’re trying to publish our app in the European Union. I’m the Account Holder, and we’ve hired an external development team to build the app. When they attempt to submit the app, they receive the following error message: “To submit this app version, you must first set up your account for alternative payment.” I’ve read that I need to configure this in App Store Connect, so I logged in at https://appstoreconnect.apple.com. According to documentation, I should go to the Business section and look for “Alternative Payment Methods” or “StoreKit External Purchase Entitlement,” but I cannot find any such option in the interface. All agreements in the Agreements, Tax, and Banking section are marked as Active, so that shouldn’t be the issue either. What am I missing? Is there a specific entitlement I need to request first, or something else I need to enable? Thanks in advance for your help!
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Why do we need the Transfer Identifier?
Hello, for applications using Signin with Apple feature, it seems a particular process needs to be followed when you want to transfer the app to a new owner. Generating transfer identifier before the transfer of ownership to identify a particular user. There is already "email" registered for the user, personal email or relay email (doesn't matter). Why would we need to trouble ourselves with the transfer identifier? The documentation doesn't explain anything about the background of this. It is very weak. It doesn't explain the impacts/changes when app is transferred so that one can fully understand its impact. Thank you.
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App Name capitalization issue
Looking for a solution: our app name is read more clearly when it is lower-case. We have submitted it to the store in that format, and it shows up on the App Store that way, but when it is sent to the devices, it changes to upper case. I am not seeing results on why this is happening or how to change it. The app name is 1on1 Piano, and when it is downloaded on the device, it changes to 1ON1 Piano, which people often mistake for "ioni piano" and "10 and 1 piano," so we would like it to be consistent with our branding where "on" is lowercase.
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Generic Apple Billing Descriptor
Hello, why Apple use a generic billing descriptor for charges (e.g., "APPLE.COM/BILL", "APL*APPLE"), which does not include the app name? As a result, unexperienced users associate any Apple charge on their bank statement with our app, even if it's a charge from another app or service they’ve used. This is leading to: Confusion and mistrust from our users An increase in wrongful refund requests Support burden for an issue outside of our control We kindly request Apple to consider including the app name in the billing descriptor (like Google Play does). We understand Apple manages all billing, but the current setup causes confusion that unfairly impacts our app’s reputation and support load. Thank you
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AppStoreNotices@apple.com
Due to the violation of the rights to the font, my application was deleted. I resolved the issue with the copyright holder, they unsubscribed at AppStoreNotices @apple.com , but there has been no response for 6 business days already. How long can the response take? Is it possible to contact us about this issue in any other way or speed up the process?
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