Hello all,
We have built our own MDM solution as we plan to support quite a few devices running iOS.
Manual activation is running fine and devices are checking in.
We have setup ABM with Device management service setup and linked to our MDM. We have added reseller via Apple customer number and purchased devices are showing in ABM. We have setup default management service assignment as well.
When we are setting up a device it gives an error:
Remote Management
The configuration for your iPhone could not be downloaded from .
cancelled
Error in the device log is as follows:
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> cannot accept the authentication method NSURLAuthenticationMethodClientCertificate
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> auth completion disp=2 cred=0x0
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> summary for task failure {transaction_duration_ms=285, response_status=-1, connection=7, reused=1, reused_after_ms=0, request_start_ms=0, request_duration_ms=0, response_start_ms=0, response_duration_ms=0, request_bytes=0, request_throughput_kbps=0, response_bytes=0, response_throughput_kbps=0, cache_hit=false}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: TLS Client Certificates encountered error 1:89
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> finished with error [-999] Error Domain=NSURLErrorDomain Code=-999 UserInfo={NSErrorFailingURLStringKey=, NSErrorFailingURLKey=, _NSURLErrorRelatedURLSessionTaskErrorKey=, _NSURLErrorFailingURLSessionTaskErrorKey=, NSLocalizedDescription=}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: encountered error(1:89)
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: cleaning up
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: summary for unused connection {protocol="http/1.1", domain_lookup_duration_ms=0, connect_duration_ms=0, secure_connection_duration_ms=0, private_relay=false, idle_duration_ms=0}
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> failed to communicate with the MDM server. Error: NSURLError:Desc : cancelled
Domain : NSURLErrorDomain
Code : -999
Extra info:
{
NSErrorFailingURLKey = "https://mdm.domainname/enroll";
NSErrorFailingURLStringKey = "https://mdm.domainname/enroll";
"_NSURLErrorFailingURLSessionTaskErrorKey" = "LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>";
"_NSURLErrorRelatedURLSessionTaskErrorKey" = (
"LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>"
);
}