Hi everyone,
We’re trying to publish our app in the European Union. I’m the Account Holder, and we’ve hired an external development team to build the app.
When they attempt to submit the app, they receive the following error message: “To submit this app version, you must first set up your account for alternative payment.”
I’ve read that I need to configure this in App Store Connect, so I logged in at https://appstoreconnect.apple.com.
According to documentation, I should go to the Business section and look for “Alternative Payment Methods” or “StoreKit External Purchase Entitlement,” but I cannot find any such option in the interface.
All agreements in the Agreements, Tax, and Banking section are marked as Active, so that shouldn’t be the issue either.
What am I missing? Is there a specific entitlement I need to request first, or something else I need to enable?
Thanks in advance for your help!