Hello,
I’m facing an issue with my developer account enrollment and would appreciate your guidance.
I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine.
Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier.
I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted.
My questions are:
How can I change the identity information that was previously submitted?
Is it possible to reset the enrollment process so I can start fresh with my correct details?
Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed.
Thank you for your help.
Best regards,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program