apple Rejected my app , And send me this letter :Guideline 4.3 - Design - SpamWe noticed that your app provides the same feature set as many of the other apps you've submitted to the App Store; it simply varies in content or language, which is considered a form of spam.The following apps were found to provide different content but are identical in functionality:drift starsNext StepsWhen creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.please help me
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Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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I need to provide an invoice to my work for payment of the developer account. Is there anywhere I can download the invoice? I can't see a receipt in my emails.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Developer Program
App Store Connect
I have two bundle ids, but they seems to be missing and I cant select anyone. this is why I cant create a new app.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store
App Store Connect
App Store Connect API
I'm submitting a new version of my app, and after click "submit for Review", it show that:
A few more items are needed in order to submit for review
The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't.
And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same.
What should I do?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store Connect
App Store Connect API
App Submission
Hello,
With the new App Store Connect, iOS apps become available on the new Macs with Apple Silicon natively. A couple of my apps got quite some complications with Catalyst and do not need it anymore.
I would like to know how to completely remove a platform from App Store Connect, without impacting the iOS version, so that I can let my iOS app be available on the Mac App Store instead of the Catalyst app.
Thank you
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Mac Catalyst
App Store Connect
WWDC20 Community
wwdc20-10114
I have a live version for my app on app store which i 0.0.151.
Now i am unable to add new version because i can't see the (+) add button option only in my appstore connect.
Looking forward for response.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Review
App Store Connect
App Store Connect API
I do not encounter any problems during the upload which seems to proceed correctly (success message at the end)...
However, I cannot view the builds from the interface (App Store Connect).
I've been testing different options (re-build, test on another computer, cache cleanup...) for several hours without success ;-(
@Apple: I need urgent help please
We want handle our inhouse profiles juse like AppStore profiles.
But we can not genarate the key on:
https://appstoreconnect.apple.com/access/developers
Does it supported?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect API
Tags:
App Store Connect API
Having known and tried iTunes app store's customer reviews API (sample URL below), there are three problems that I need to solve:
The customer review rss feed URL returns only the records with customer reviews. How do we get the records with ratings alone which don't have any reviews in them?
The URL returns list of reviews for a given country. What should be done to retrieve the latest reviews across all countries?
CustomerReviews RSS page depth is limited to 10. So total of 500 latest records can be retrieved. How do we retrieve the history records?
Sample URL: https://itunes.apple.com/{country-code}/rss/customerreviews/page=1/id={app-id}/sortby=mostrecent/json?urlDesc=/customerreviews/id={app-id}/sortby=mostrecent/json
Any hint or solution is much appreciated.
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation)
There was an error processing your request. Please try again later
I was inspected Safari to see the detailed error and I got the below error.
Failed to load resource: the server responded with a status of 422 ()
and the detailed javascript error
componentStack: undefined
errorCode: undefined
message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE"
stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U"
Anyone can tell me the problem and how to fix it.
Many Thanks.
While trying to transfer my app from developer account to another. When I get to the page with the transfer agreement I get the error "Unexpected save error". Due to this error I can't proceed with the app transfer.
Hi.
Would welcome any comments or info on a spike in app download volumes we've observed!
We are puzzled by an unusual spike in download volumes, driven by institutional purchases with a BUS promo code. Downloads are to desktop, which is also unusual for us.
Having looked into the sales reports etc there is no obvious source / instigator of the downloads, and we aren't seeing an uptick in app usage, registrations etc. Which is making us wonder if the downloads are 'real' or benign. Have read Apple help info and Apple support have given a fairly generic response - neither sheds a huge amount of light.
Has anyone come across similar? Would really appreciate if you could share your experience.
Thanks in advance,
Paul
We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version.
When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE.
Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times.
And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing
'
.
Hello
I got this message in my appstore connect. But, i cant find anywhere to view or a button to agree to this. Anybody have any idea how to solve this?
The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website.
Has anyone experienced all review delays? We usually get reviewed very fast or within 24 hours. Our last version was stuck in "waiting for review" for 6 days. We resubmitted a newer version yesterday and it's been stuck in the same status. I know apple has introduced a new app submission UX, maybe that's the issue? Anyone is having same delays?
Hi,
I created an application for a client.
The client put me as a developer in his team on AppStore Connect. For that I use Xcode 13.2.1. It's a UIKit application in Swift with Storyboards.
I built the app => no problem
I tested it on my iPhone => no problem
From Xcode I made an archive and uploaded it to TestFlight => no problem
The archive has been received by Apple. It was then processed by Apple => no problem
And finally I received a notification that it was available on TestFlight => no problem
TestFlight offers me to install it but when I try it does not install it. If I try to click on the icon of the application it shows me the message
"This app cannot be installed because its integrity could not be verified."
I have tried installing other apps from TestFlight and have no issues.
I checked on my mac for the various certificates for this client and they are all good and valid.
I don't understand why for this application I have this behavior.
Someone would have any idea ?
Regards
Tof
Hi, I have a completely new release of my app coming out with a new tech stack. I noticed that only 1% of my users were on iPad so the new app was not created to be 'compatible' with iPad including how it looks on iPad. Can I release this new version of the app only for iPhone? Or because it was previously available for iPad I have to release for iPad as well?
Really appreciate any support/guidance on this.
Thank you!
Hello everyone,
First of all I want to mention that I'm new to Apple Developer Forums and this is my first attempt to publish an app in AppStore.
I registered as Apple Developer Program as Individual. I made an app for small company. The app works like an online shop where company's customers can place orders for company's goods. So I submitted the app and it was rejected for spam issues. I tried to get some information what I can about it. They suggested me to ask on the forum about the membership. Should I try to use Apple Developer Program as an Organization? Or maybe (I find my app unique because it differs from competitive market apps) should I resubmit my app? Can I do it without making any changes in version? I also tried to appeal from their decision but I they respnsed that the original rejection feedback was valid. Additionally I want to add that this is my first iOS app ever, the only one that was submitted on my account.
Thank you all for help!
I’m posting this here as a last resort as I’ve exhausted all options including numerous unsuccessful messages and appeals to the App Review Team and App Review Board.
On April 1, 2022, a simple bug fix update was rejected and the app and account was under investigation. This had never happened to me before so I wasn’t sure what was going on.
After a couple of days, the App Review Team concluded their investigation and rejected my app due to 4.3.0 spam design (“same features to other apps”).
This took me surprise as my app was doing well and offered users unique features not found on other similar apps. These features were added due to request from my customers.
I then realized this was most likely caused by a copyright claim my app received in March by another app developer that had a similar app on the App Store.
The copyright claim was recently dropped by the complainant as their rights were not being infringed but it appears that my app and account have been flagged as a spammer. All because of a false copyright claim filed by the complainant.
Now, I’ve gone back and fourth with the App Review Team and the App Review Board via email, phone, appeals without any success. They keep providing the same response of 4.3 design spam “same feature set as other apps”.
I’ve provided them a video demo of the unique features, screenshots of the unique source code, and I’ve redesigned the app completely yet they keep rejecting.
The sad part is the complainant who filed this false copyright claim ended up copying the features of my app recently and their app got approved yet my app keeps getting rejected since April 1, 2022.
I’m certain my app and account has been flagged as a spammer account due to the false copyright claim.
I’ve spent several thousands of dollars on research and development, time, effort, and thousands on Apple Ads and it appears the App Review Team and App Review Board has killed my app due to a false copyright claim which the complainant dropped themselves as they had no case.
I’m requesting help from anyone as I’ve exhausted all options.
Thank you
Hi,
I've tried to authenticate this endpoint https://appstoreconnect.apple.com/iris/v1/betaFeedbacks with the JWT token as described in the documentation, but it's not working. I know this endpoint is not documented, but gathering the beta feedback and being able to extract it to some ticket system (e.g. GitHub board) would be a really helpful option for us.
Does anyone know how we can authenticate this one?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect API
Tags:
App Store Connect API