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Community Management

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Discuss effective strategies for creating and sustaining a user community.

Posts under Community Management tag

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Can I submit my application, which have not public usage?
Hello, first time posting here. Our company makes ecommerce website, some of those websites use e-ticket and coupon features. When customers buy them, they receive QR code via Email. Now we need application solution for activate those QR tickets. Our app supposed to usable by only our vendors. Only they can login with their username & password and scan Tickets & Coupons they sale. So when public (other users) download it, they only see login page, and cannot go further. When we submitted our app, app store denied it, says "we need to submit" actual application screen, which shouldn't be login page. We can display some post events, or test ticket page etc, if it required. But users will never see them anyway. In this case, how to submit my app? Thanks.
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55
Apr ’25
Future iPhone Innovations – Portless & Foldable iPhones
Dear Apple Innovation Team, I have a game-changing iPhone concept and want Apple to explore it first. 📱 iPhone 18 – The First True Portless iPhone No ports – MagSafe 2.0 with high-speed data transfer. Under-display Face ID & Camera – No security compromise. Seamless OLED Display – No interruptions, just pure screen. 📂 iPhone 20 – The Perfect Foldable Crease-free foldable design – Apple perfects what others failed to. Optimized iOS for foldables – Smooth UI & app integration. Apple leads the foldable market. 🚀 Why This Matters: Apple can set a new standard & dominate both innovations. Looking forward to your response. Best, Saksham Sethi
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363
Mar ’25
Reviewer can't see the updated screenshots
Hello, I have submitted my app for review. There is some issues with screenshots contents so I updated the screenshots and reply to apple review team. I got a response from review team again that they are not able to see the latest screenshots. Although, I can see the latest updated screenshots in my portal also the save button is disabled and add for review is enabled. I've also checked on Media manager all screenshots their is also updated. Can you please guide what I'm doing wrong or what I'm missing? Thanks
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207
Mar ’25
Issue with Fetching Device ID from Localhost on iOS (HTTPS Request Conflict)
We are currently running a lightweight server within our iOS mobile app to pass a unique device ID via localhost for device-based restrictions. The setup works by binding a user's email to their device ID upon login, and later, when they attempt to log in via a browser, we retrieve this ID by making a request to http://localhost:8086/device-info. However, we're encountering an issue when making this request. Here’s the error message: Error fetching device info: TypeError { } r@webkit-masked-url://hidden/:27:166011 value@webkit-masked-url://hidden/:27:182883 @webkit-masked-url://hidden/:27:184904 We are making this request from an HTTPS website, and we suspect this could be related to mixed-content restrictions. Could you guide us on how to properly make localhost requests over HTTPS, especially in a production environment with the necessary security measures? Any insights or best practices on resolving this issue would be greatly appreciated.
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300
Feb ’25
Request Apple enterprise account renewal failure solution
We are a technical team of a large enterprise whose main business depends on internally developed iOS applications. Our Apple enterprise developer account expires on February 16th, and we filled in the renewal application form before that, but it was rejected by Apple. We contacted the Apple consultant through Apple's official website, and they said that the enterprise department is a separate department, and they could not solve my problem. Later, after efforts, I directly contacted the email address of the enterprise department, and I explained our situation. After their review, the final plan still could not renew, but only extended the use of our P12 certificate, and the maximum extension was one year in the end, so that we can deal with the application that is being distributed by the enterprise as soon as possible. May I ask if there is any better way to successfully renew my account? We only extended the certificate, which is not what we want, but this is the only way at present. If there is a good way to communicate, please check my personal information and have my email address for communication. Thank you all
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254
Feb ’25
Developer Account Experience
Hi everyone, I want to share my experience setting up an organization developer account with Apple. I’ve heard many horror stories about how tough it can be, but I didn’t think I’d experience it myself until now. I started the process to create an organization developer account 4 months ago so I could publish my game on the App Store. Completing a game is already hard enough, but my account has been stuck in the "pending" state for all these months. I’ve sent over 20 emails through their contact page and even scheduled calls with their support team, but I’ve been ignored. All I get are automated responses. I tried starting fresh by abandoning the registration and using another email to create a new account. This time, Apple responded but only to cancel the new registration, saying I already have one in progress. I replied, asking why my original registration is still pending, and once again, I was ignored. At this point, I’m exhausted. If anyone sees this and can help, I’d really appreciate it. And if someone from Apple comes across this, please respond it would mean a lot. Thanks, and good luck to anyone going through something similar.
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397
Dec ’24
Image development proposal
Hello everyone, I just want to offer you image modifications that seem useful to get out of a version that has not evolved since the iPhone 3GS/4. The addition of options without redesign after a few years creates a "kind of tidy mess". I arrive from android having not had an iPhone since the 3GS, I am shocked to find the same interface as at the time. (I'm not criticizing, it's an observation). And I'm surprised by the lack of some essential options such as the right back, the missing numeric line in the keyboard, or the missing Touch ID (I don't want to record my face). So since I have been offering improvements to android and these applications, as well as play store applications, for years, and I love doing it, I naturally started thinking about Apple improvements. I let you take part in these different ideas (in French, Google translation can translate the images if you wish). Thank you all for your constructive opinions. Best to you. https://goopics.net/a/4r0fqeqw
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523
Nov ’24
Apple Pre-Order review
I have been working on a mobile app that I would like to upload on Apple console - pre order. The criteria for this is pretty much unclear. My team wants to use this pre order link for marketing, now I would like to know if I can publish a unfinished app on pre order to use it as marketing and then upload the completed app once we want to go live. Please explain what should be the criteria, also can the app be uploaded it we only have the completed front-end
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402
Nov ’24
Apply Carplay Issues 18.1 - Phone Calls Not Working Properly
I have a 2020 Toyota Camry XSE. Ever since the iOS 18 and 18.1 updates while connected to my car via the USB cable to CarPlay when receiving or making calls the calls are lagging. A little bit of background is I have the new iPhone 16 Pro, the phone is completely up to date and my car has all the latest updates available as well so everything is up to date. I also bought a new USB cord to make sure it was not a cord issue. When I connect to my car through the cable and go to car play, everything works except for when I make or receive a call. When making or receiving a call upon answering or starting the call the moment the person picks up the system delays both voices on the call. What happens is the "time on phone display" that shows during the call, the time does not move like the call is frozen on the screen. Because of that the call is lagged when I speak or they speak and you are unable to have a normal conversation because of this. If I put the phone on speaker while still connected all of a sudden the call time unfreezes on the screen and starts counting again but the moment it take it off speaker the time freezes again and the call starts lagging again. I have NEVER had an issue until the iOS 18 updates. Please provide any feedback or suggestions, or if this is a known issue and it is currently being worked on. Like I said everything else works except for making/receiving calls that is when the issues start and the CarPlay screen freezes and starts the issues.
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2.9k
Mar ’25
SanDisk External Drive Not Recognized Properly on iPhone 16 Pro with iOS 18.1, Works Fine on iPad
I am using iOS 18.1 on an iPhone 16 Pro. Although I am using a SanDisk external hard drive, the iPhone’s Files app is not recognizing the drive properly, and video files are not playing well. However, everything works fine on my iPad. Could this be an issue with the iPhone's OS?I am using iOS 18.1 on an iPhone 16 Pro. Although I am using a SanDisk external hard drive, the iPhone’s Files app is not recognizing the drive properly, and video files are not playing well. However, everything works fine on my iPad. Could this be an issue with the iPhone's OS?
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558
Oct ’24