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Hello everyone,
I recently changed the phone number associated with my Apple ID (about 4 days ago), but I’m still receiving the two-factor authentication verification codes on my old number instead of the new one.
Has anyone experienced this? Is there a delay on Apple’s side, or is there something else I need to do to complete the update?
Hi there,
when you update your Apple ID phone number, it doesn’t automatically remove the old number from all services right away.
Here are a few steps you can take to ensure the new number is fully updated: 1. Check Apple ID Settings: Go to appleid.apple.com, log in, and under “Sign-In & Security,” make sure your new phone number is listed as both your trusted number and verification method. You can remove the old number there too. 2. Update on All Devices: If you’re using multiple Apple devices, make sure you’ve updated the number in Settings > [Your Name] > Sign-In & Security > Trusted Phone Number on each one. 3. iMessage & FaceTime: Sometimes the old number still shows up in iMessage/FaceTime settings. Go to Settings > Messages > Send & Receive and make sure the new number is checked and the old one is removed. 4. Still Receiving Codes on Old Number? If codes are still being sent to the old number, it might still be listed as a trusted number. Removing it manually should fix the issue — no need to wait.
If none of this works, I’d recommend contacting Apple Support directly — they’re usually pretty responsive with account-related issues.
Hope this helps!