Enterprise App Crashes on iPad Pro (4th Gen, 11") When Installed via Web

Hi,

I’m an enterprise developer, and we distribute our internal iOS app through a direct download link on our company website (not via App Store or TestFlight). The app is properly signed and works fine on most devices including iPhones and regular iPads.

However, on iPad Pro 11-inch (4th generation), the app crashes immediately upon launch when installed via the website. Interestingly, if we install the exact same app via Xcode, it runs without issue on the same device.

We also tested a third-party enterprise app called "Taipei On", and it showed the same crash behavior when installed via direct web download on the same iPad model. This leads us to believe the issue may be more widespread or specific to this iPad Pro model or recent iOS versions.

Furthermore, some of our users with iPhone 15 devices have started experiencing similar crashes recently, even though they had no issues before.

Is this a known issue related to enterprise app distribution or IPA installation behavior on certain devices?

Any advice or insight from the Apple team or other developers would be appreciated. Thanks!

Answered by DTS Engineer in 838865022

There was a known issue with enterprise apps not launching on iOS 18, now resolved. See this other thread for details and steps you need to take. If you still find you have an issue after reading through the above thread, please file a bug report and post the FB number here so I can follow up on it.

— Ed Ford,  DTS Engineer

might not be supported Bug, check OS predisposition Cookies w/.

Same problem here. Our app, which works on all other versions of iOS, crashes on iOS 18.x We know that it’s an Enterprise development problem because when we sign the same app with a regular developer's account certificate the problem goes away.

I'd like to know if anyone here is successfully launching Enterprise account apps on iOS 18.

There was a known issue with enterprise apps not launching on iOS 18, now resolved. See this other thread for details and steps you need to take. If you still find you have an issue after reading through the above thread, please file a bug report and post the FB number here so I can follow up on it.

— Ed Ford,  DTS Engineer

Enterprise App Crashes on iPad Pro (4th Gen, 11") When Installed via Web
 
 
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