I received hardly any response to my DTS ticket - What to do?

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About three weeks ago I submitted a DTS ticket (13097367) to receive code level support with a potential SwiftUI bug. At first I did not receive any response at all (beside the automatic confirmation that the ticket has been created).

Only after posting the question here, I got a reply from a DTS engineer. However, the proposed solution did not really solve the problem but only circumvents it (UI freezes when ScrollView reaches below SafeArea. Solution: Do not use ScrollView below SafeArea...)

I pointed out, that this does not really help me. Since then I did not receive any further response.

Is this normal? Is there something wrong with my ticket? Maybe it was closed by accident or something?

Thank you very much!

Answered by DTS Engineer in 837393022

Let’s focus this discussion on your other thread.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

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Let’s focus this discussion on your other thread.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

I received hardly any response to my DTS ticket - What to do?
 
 
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