My experience in renewing my Apple Enterprise developer account

Question

Created Oct ’24

Replies 5

Boosts 0

Participants 5

I would like to share my experience of recently renewing my Apple Enterprise Developer account for my company. In the past few years, we have always managed to renew successfully without any glitches. This year, however, things are different.

Initially, we had trouble renewing our account, and at first Apple rejected my application for renewal this time. It was a nerve-wracking time because this client was critical to our company's project. But through years of experience as an experienced Apple development engineer, and after exploring various alternatives, I finally managed to renew it. Successful payment $299.

A friendly reminder to all of you: Please renew your Apple Enterprise developer accounts in advance. Don't wait until the last minute. You never know what unexpected problems may come up.

I am more than happy to share my knowledge and experience with you to help you through the difficult times.

Let's all focus on our developer tasks and make sure the world of Apple development is smooth sailing.

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Answer 1

Advanced_Engineer OP

Oct ’24

ok

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Answer 2

Aysen_Eremeev OP

Oct ’24

Sure! Here’s the translation:

Can you tell me how you managed to renew your enteprise developer account? Our license has expired, and when I click the renew button, a message appears saying that I need to wait for a letter from Apple, but they haven't responded. I tried calling them, and they said they would review it, but I still haven't received an answer. What should I do?

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Answer 3

Advanced_Engineer OP

Nov ’24

First, you need to fill in the renewal content reasonably, such as these questions: Who are the intended end users of the application developed using this program? Who is responsible for developing internal applications? Describe how your application will be distributed to end users. What techniques do you use to detect cyber attacks or intrusions into your corporate network? Describe what systems or processes you have in place to secure application signing keys. What mechanisms do you have in place to ensure that your app can only be installed by your employees? Filling in these questions incorrectly will lead to unsuccessful renewal, because our previous renewals were successful every year, but this year we renewed the subscription according to the previous filling method, but it was rejected. Later, we completed the renewal through some ways, and there are some contents about the renewal in my personal profile, you can check it.I hope it was helpful.

1

Answer 4

GodwinFirm OP

Feb ’25

Thank you for your sharing. I will contact Apple based on your experience

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Answer 5

coolbeet11 OP

2w

We've encountered a similar situation. Our enterprise accounts are set to expire on 7/23. I completed the renewal survey back in April but have yet to receive any response.

I attempted to contact Apple's support team, but they informed me that the enterprise team operates separately and cannot be reached directly.

Our company depends heavily on this program, and I'm starting to feel very anxious about the renewal process :(

Is there an email address or a contact person you could connect me with? Any information is super appreciated!

Thanks in advance!

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