Hello Apple Support Team, I'm experiencing an issue with my iPhone 15 Pro. Although the battery health shows 100%, the phone shuts down unexpectedly at various charge levels, sometimes as high as 70% or even 40%. My iPhone is currently on iOS 18.2 beta 2, but this issue began with iOS 18.2 beta 1. I’ve tried multiple troubleshooting steps: Formatted the iPhone Performed a force reboot Upgraded and then downgraded the software Unfortunately, none of these solutions resolved the problem. The panic report doesn’t appear to show anything conclusive. I'm attaching the panic report for further analysis, as I’m unsure if this is a software bug related to the beta or a hardware issue. Thank you for your assistance.

I have connected my Apple TV 4k to Sony Bravia TV using an HDMI Cable. Sometimes, all of a sudden, the screen starts blinking and Screen resolution (1080p) is displayed continuously. What is happening? I have tried different HDMI Cables, same result.

Hi everyone, I’m experiencing a frustrating issue with my iPhone 14 Plus after updating to iOS 18. Ever since the update, the rear camera has become almost completely unusable, while the front camera still works fine. Here’s a breakdown of the problems: Camera app shows a black screen - When I open the Camera app and switch to the rear camera, the screen is just black with no visibility of any objects or scenes. Limited photo capability - I can only take photos using the 0.5x zoom, and even then, the results are abnormal. Every photo taken with the rear camera has a strange green light at the lower bottom, just like the one in the attached photo. Unavailable features - All rear camera features, like video, panorama, portrait, and cinematic mode, don’t work at all. It’s like the camera is only partially functional. “Clips” app works normally - Interestingly, the “Clips” app is still able to take videos with the rear camera, so it seems like the camera hardware itself is fine. This issue seems specific to the Camera app and any functions within it. I waited for two updates—iOS 18.0.1 and 18.1—hoping Apple would resolve this, but unfortunately, these updates haven’t fixed the issue. I even went to the Apple Service Centre, but since my device is out of warranty, they told me that if I want it fixed, I’d have to pay MYR905 (around USD$200+) to replace the rear camera. They diagnosed it as a hardware issue, but I can’t help but feel it’s related to the iOS 18 update, as the problem started right after updating. I’ve always taken good care of my device, so this doesn’t seem to be due to any physical damage or misuse on my part. Is anyone else experiencing something similar? Could this be a software bug in iOS 18? Any help or insights would be greatly appreciated. Thanks!

I have been looking at the new feature in iOS 18 where it is possible to pair Matter accessories without a hub. Using the Home app I can successfully commission and control a Matter Thread Light Bulb directly (without a home hub in the network). I have an iPhone 15 Pro which includes the thread hardware. I then tried to commission the same device in my own app using the MatterSupport framework. In this case the same user interface is displayed as when using the Home App but an error is displayed - "Thread Border Router Required." Is it also possible to connect directly to a thread Matter device when using MatterSupport or does this only work when using the Home app?

iPadOS behavior with secondary displays is inconsistent. Firstly, Apple has not published what is the lower limit for supporting the extended display in non-mirrored mode. In iPadOS 16.1 beta even lower resolutions were supported, but it looks like the monitor must now support at least Full HD (1920x1080). Otherwise there will only be the possibility for mirroring the iPad screen and the Arrangement menu will not be visible in iPadOS Settings. This is the case with all iPadOS versions from 16.1 to 18.2 (beta). Secondly, even on monitors that do support Full HD or better resolution, iPadOS may still choose to only support mirroring with a strange resolution such as 1280x1024 even though 1920x1080 would be available. I have tested with various iPad Pro 11" models from gen 1 to gen 4, various USB-C adapters, and cables. Extended display does work properly with certain monitors, but the above issues still exist on others. I have filed feedbacks FB13576000 (Feb '24) and FB11467189 (Sep '22) on this bug. On the Support Community Forums there are a lot of users mentioning the same issues.

We have a USB dongle that would like to connect to the iPhone for power (using USB-C). Since it is not MFi, we will then use bluetooth for communication between the dongle and an app. When doing bluetooth pairing between the dongle and iPhone, it would be ideal to only see the dongle that is plugged into the iPhone listed in the app. This is to avoid connecting to other dongles that may be in the area. We think this could be possible using USB descriptors. We assume the iPhone can read the USB descriptors for non-MFi dongles. Our question is, can our app see the USB-descriptors of the dongle? Is iOS able to pass that info to the app? Then, we could have a unique USB descriptor for each dongle and the app could only list bluetooth devices with that descriptor (effectively filtering out any other dongles in the area). Any help and/or feedback is greatly appreciated :)

I don't know what else to say other than the 18.0.1 update did not resolve my camera issue on my iPhone 16 pro. Still crashes a few times a week and I have to restart my phone every time. I heavily use my camera as I have 2 toddlers. C'mon, Apple! Get it together, I've owned my phone for a month now.

In October the 9th I had 97% battery health and after not even a month (on the 28th October) my battery health went down to 94%. Anyone knows why ? I haven’t been using my phone more or charging it more than usual. using an iPhone 15 pro max. This is really concerning !!! 3% in less than a month?

After updating the IOS to 18 currently running 18.2 apparently the front camera stopped working on all video call apps such as FaceTime, Google and when using the camera app itself the front camera does not display when selected via the the display button. The front camera does appear to operate with Face ID however

I've noticed an issue when using an iPhone or iPad that uses a USB-C port (such as the iPhone 15 Pro or iPad Pro 12.9" 6th generation) and a USB-C to USB-C cable on ARM Macs (such as the M2 Mini). After rebooting the Mac, the iOS device is no longer recognized despite the iOS device continuing to charge. I can temporarily resolve the issue by reseating the USB-C cable, which allows the device to be recognized again by applications like Finder. However, this isn't a practical solution due to the number of M2 Minis we have (each with an attached iPhone for testing) and the Mini's frequent automatic reboots throughout the day. Using a USB-A to USB-C cable (with USB-A connected to the Mac Mini) seems to avoid this problem altogether, as the iOS device remains consistently recognized after a reboot. As the title suggests, this issue appears to be specific to ARM-based Macs. We've encountered it on both the M2 Mini and a 2021 Macbook Pro with the M1 Max chip. Interestingly, we haven't been able to reproduce this behavior on Intel-based Macs (tested on an 8,1 Mac Mini and a 2019 16" Macbook), where the iOS devices remain connected after a reboot when using a USB-C to USB-C cable. Here are some additional details: iOS Devices & Versions: iPhone 15 Pro: Issue persists on both iOS 17.1 and iOS 18.0.1 iPad Pro 12.9" (6th generation): Issue persists on both iPadOS 17.6.1 and iPadOS 18.0.1 Cables: Apple's 60W USB-C Charge Cable (USB 2.0): Issue occurs Generic/Third-party USB-C cable (USB 3): Issue occurs

hi Question is in the title.. do we already know the length of the vectors? best regards

I added some AVCaptureControl, then removed all of it. The phenomenon is that AVCaptureSession controls are 0 in number, but the keys can still display the previous AvcaptureControls guard(_session.supportsControls) else return; for (AVCaptureControl *control in _session.controls) { [_session removeControl:control]; } @weakify(self); if (self.captureControl.zoom) { if (self.zoomScaleControl) { self.zoomScaleControl.enabled = false; [_session removeControl:self.zoomScaleControl]; } AVCaptureSlider *zoomSlider = [self.captureControl.zoom fetchCaptureSlider]; [zoomSlider setActionQueue:dispatch_get_main_queue() action:^(float zoomFactor) { @strongify(self); if ([self.dataOutputDelegate respondsToSelector:@selector(videoCaptureSession:tryChangeZoomScale:)]) { [self.dataOutputDelegate videoCaptureSession:self tryChangeZoomScale:zoomFactor]; } }]; self.zoomScaleControl = zoomSlider; } else { self.zoomScaleControl = nil; } if (self.captureControl.exposure) { if (self.exposureBiasControl) { self.exposureBiasControl.enabled = false; [_session removeControl:self.exposureBiasControl]; } AVCaptureSlider *exposureSlider = [self.captureControl.exposure fetchCaptureSlider]; [exposureSlider setActionQueue:dispatch_get_main_queue() action:^(float bias) { @strongify(self); if ([self.dataOutputDelegate respondsToSelector:@selector(videoCaptureSession:tryChangeExposureBias:)]) { [self.dataOutputDelegate videoCaptureSession:self tryChangeExposureBias:bias]; } }]; self.exposureBiasControl = exposureSlider; } else { self.exposureBiasControl = nil; } if (self.captureControl.len) { if (self.lenControl) { self.lenControl.enabled = false; [_session removeControl:self.lenControl]; } ORLenCaptureControlCustomModel *len = self.captureControl.len; AVCaptureIndexPicker *picker = [len fetchCaptureSlider]; [picker setActionQueue:dispatch_get_main_queue() action:^(NSInteger selectedIndex) { @strongify(self); if ([self.dataOutputDelegate respondsToSelector:@selector(videoCaptureSession:didChangeLenIndex:datas:)]) { [self.dataOutputDelegate videoCaptureSession:self didChangeLenIndex:selectedIndex datas:self.captureControl.len.indexDatas]; } }]; self.lenControl = picker; } else { self.lenControl = nil; } if ([_session canAddControl:self.zoomScaleControl]) { [_session addControl:self.zoomScaleControl]; } else { self.zoomScaleControl = nil; } if ([_session canAddControl:self.lenControl]) { [_session addControl:self.lenControl]; } else { self.lenControl = nil; } if ([_session canAddControl:self.exposureBiasControl]) { [_session addControl:self.exposureBiasControl]; } else { self.exposureBiasControl = nil; } [_session setControlsDelegate:self queue:GetCaptureControlQueue()];

My phone keeps restarting randomly every few seconds to every few minutes at random. It also feels like its overheating at the same time. Heres the panic log: bug_type":"210","timestamp":"2024-10-22 12:23:26.00 -0400","os_version":"iPhone OS 18.0.1 (22A3370)","roots_installed":0,"incident_id":"E2DC5427-D751-4339-827B-181625987FCF"} { "build" : "iPhone OS 18.0.1 (22A3370)", "product" : "iPhone15,3", "socId" : "8120", "socRevision" : "11", "incident" : "E2DC5427-D751-4339-827B-181625987FCF", "crashReporterKey" : "df026d01d48e533d7258182dafc82a95473d59d4", "kernel" : "Darwin Kernel Version 24.0.0: Thu Aug 8 01:15:37 PDT 2024; root:xnu-11215.2.562/RELEASE_ARM64_T8120", "date" : "2024-10-22 12:23:26.77 -0400", "panicString" : "panic(cpu 0 caller 0xfffffff040697444): AOP PANIC - !pulse pearl@0x1173490 - power(2) OUTBOX3 not ready - \nuser handlers:\nEiger::probe=0 [e4 30 1] conn=0\n\nPrAS Comp = stat [0, 0], dbg [205452, 41680, 416832, 0, 12665, 404163, 1, 9973, 4] \n\n\n!pulse pearl@0x1173490\nRTKit: RTKit-2758.2.1.debug - Client: iphone15aop:DEBUG:AppleSPUFirmwareBuilder-632.0.717199\n!UUID: 26e83ac2-7536-30ff-9f4c-57d91477a498\nASLR slide: 0x0000000000000000\nTime: 0x000000025b5db6d5\n\nFaulting task 2 Call Stack: 0x00000000011078c4 0x0000000001107250 0x0000000001107064 0x000000000110acf4 0x000000000110adb4 0x00000000010ef884 0x00000000010f3c38 0x00000000010e9438 0x00000000010148cc 0x00000000010e93a8 0x00000000011069b4 0x0000000001106730

I have a mobile phone and a number of peripherals. I want to know the maximum number of peripherals that can be connected to a mobile phone. Is there any clear explanation for this, or what is the relationship between the number of connections

After updating to ios 18 iphone 12 mini battery drains pretty fast. Need apple to fo sufficient teating before ios updates. Quick fix would be appreciated.

Après installation de l'application "Local" on me demande de mettre à jour mon Mac à la version 12.0. et c'est là le problème car je ne sais pas comment. Merci

I am having difficulty figuring out two indicators for a custom piece of battery hardware. Firstly, on the home screen, scrolling all the way to the left in the widget screen, you can see the battery for connected wireless devices, electronic pencils, etc. Additionally, when you use Apple battery packs, you can see the battery for it on the top right of your phone I am wondering where I should look to see how I could integrate both of these. I have searched the documentation for a while, and I am having a hard time knowing where to start. If anyone can point me to something, it would be very appreciated. Thank you!

I recently bought a new iPhone SE and transferred all of my data. I want to keep the old iPhone and have removed most of the Apps. However when I charge it fully at night, the battery is almost dead the following morning. This was not the case before I bought the new phone. When I check the battery app, it doesn't indicate any use that would explain why the battery is almost exhausted.

I am working on an app for a Home automation device built on Matter. There are both standard and custom features/services/clusters on this device. HomeKit seems to pick up the standard ones except for one (leak detector) that is part of the Matter 1.3 spec. Of course HomeKit doesn't know what to do with the custom ones so they aren't shown in the Home app. I am trying to access those directly via calls to the Matter APIs so I can present them in a custom app. To access Matter APIs I am using a process suggested by DTS in a forum post that can be found here. The MTRBaseDevice I obtain in the suggested way responds appropriately to read and write commands, but subscribe doesn't work as expected. It returns an error code 48 which is described as "The operation couldn’t be completed." and the source that contains the error calls it "operationNotSupported". This is the subscribe call referenced in the DTS response to earlier post, however there are three more "subscribe" methods and I have tried them all. Two also return an error 48, and the last one never calls any of the callback handlers providing no data or errors. Since a subscription is supposed to return data periodically even when there have been no changes it doesn't seem that different than polling so I have written code for that and it works. However I don't expect iOS will let me poll in the background for alarm conditions and I am hoping subscription updates will be sent to a background app so it can notify users of these conditions. Is that a reasonable assumption? Here is the code I am using to test subscribe, perhaps I am doing something wrong? Originally I had shorter intervals but changing them made no difference. Do they need to be longer? let subscribeParams = MTRSubscribeParams(minInterval: 15, maxInterval: 900) if #available(iOS 17.6, *) { subscribeParams.shouldAssumeUnknownAttributesReportable = true } subscribeParams.shouldFilterByFabric = false subscribeParams.shouldReplaceExistingSubscriptions = true subscribeParams.shouldReportEventsUrgently = true subscribeParams.shouldResubscribeAutomatically = false print("Attempting subscribe:with") let localClusterStateCache = MTRClusterStateCacheContainer() matterBaseDevice.subscribe(with: OS_dispatch_queue_global.global(), params: subscribeParams, clusterStateCacheContainer: localClusterStateCache) { (attributes: [Any]) in print("subscribe:with attributeHandler: \(attributes)") } eventReportHandler: { (events: [Any]) in print("subscribe:with eventHandler: \(events)") } errorHandler: { (error: any Error) in let reportingError = error as NSError if reportingError.domain == "HMErrorDomain" { let hkError = HMError(HMError.Code(rawValue: reportingError.code)!) print("subscribe:with errorHandler: \(hkError.localizedDescription); UserInfo: \(hkError.userInfo); ErrorUserInfo: \(hkError.errorUserInfo)") } else { print("subscribe:with errorHandler: \(reportingError)") } } subscriptionEstablished: { print("subscribe:with Subscription established!!!") } resubscriptionScheduled: { (error: any Error, numericParam: NSNumber) in print("subscribe:with Resubscription scheduled; error: \(error); numericParam: \(numericParam)") }

There is a small probability that the Bluetooth connection will be accidentally disconnected after Bluetooth is connected. Error message: CBErrorDomain Code=6 “The connection has timed out unexpectedly.” UserInfo={NSLocalizedDescription=The connection has timed out unexpectedly.