My app rating stucked

Hi,

One of my application doesn't get rating updates on AppStore.

On https://appstoreconnect.apple.com/ Ratings and Reviews page I see that app got 19 Ratings with average 3.8 out of 5. But on AppStore it just have 5 ratings with average 3.4 out of 5.

See attached screenshots:

AppStore:

AppStore Connect: .

Please help me to figure out with this issue and hope we can fix rating on AppStore page accordingly to AppStore Connect.

Thanks, Alex

App Store Connect shows all ratings in the App Store.

The client side App Store only shows ratings for your country.

Wow, good to know! Thanks for reply

My app rating stucked
 
 
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