Hello team,
I submitted an appeal over a week ago regarding my app's rejection, but I haven't received any confirmation that the appeal was received, nor any update on its status. I just want to ensure it went through properly.
Could you please let me know if it has been received and how long the review process could take? The app id is: 6747082874
Thank you in advance for your help.
Just to clarify the situation in case someone can offer further insight:
It's a new app and the reason it was rejected was 4.3(b) Spam - "Your app primarily features astrology, horoscopes, palm reading, fortune telling or zodiac reports that duplicate the content and functionality of similar apps in a saturated category." -- but this seems to be a misunderstanding.
My app’s purpose is quite the opposite of what was stated in the rejection. It’s a science-based educational experience that uses Greek mythology as a narrative hook, then guides users through constellations (not horoscopes or zodiac signs) to explore verified astronomical (not astrological) knowledge. The goal is to inspire curiosity about the universe through astronomy and not astrology. There is no horoscope, zodiac, or fortune telling content in the app.
I’d really appreciate any additional feedback or help ensuring the app is accurately understood.
Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.