Thanks for being a part of WWDC25!

How did we do? We’d love to know your thoughts on this year’s conference. Take the survey here

Guideline 3.1.1 - Business - Payments - In-App Purchase

I have been spending countless amounts of time making sure my application abides by the rules laid out by Apple App Guidelines.

Most recently I got this rejection from App Review:

_**Guideline 3.1.1 - Business - Payments - In-App Purchase ** The app includes an account registration feature for businesses and organizations, which is considered access to external mechanisms for purchases or subscriptions to be used in the app.

**Next Steps ** Remove the account registration features for business and organizations._

After asking for the review to clarify what they mean they said:

_"Regarding guideline 3.1.1, users were still able to create an entirely independent business account, when they create a new account without the invite code.

To resolve this issue, it would be appropriate to remove the account registration features for business and organizations."_

But the problem is that There are no different account types in our app. ALL users create company accounts - there is no individual vs business distinction. Users either join existing companies (with invite codes) or create new companies (without invite codes), but the account type is identical in both cases.

I think the App Review has a problem that I am using the word "Company" during registration but users do not sign up business accounts. they are all the same. there are MANAGER users and MEMBER users. Managers can upgrade and they MUST use Apple's IAP to upgrade (I have it set up so there's no other way they can upgrade without using Apple's IAP). Members are just assigned to Manager teams/company/organization (what ever you want to call the group).

I think they are getting completely hung up on the word when in reality it's fine. Any help here? Please this has been going on for weeks. I am happy to meet with Support too.

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Guideline 3.1.1 - Business - Payments - In-App Purchase
 
 
Q