Hello,
Our new app keeps getting rejected against Guideline 5.1.2(i) - Legal - Privacy - Data Use and Sharing.
Submission ID: 65088313-ab97-4557-bef9-8c1cd631e04d
The reviewer comment:
"The primary purpose of the app still is to encourage users to perform digital tasks in exchange for compensation, watch ads and/or perform other marketing-oriented tasks, which is not appropriate."
Next Steps:
"Review the app concept and incorporate different content and features."
After thorough review of the mentioned guideline (5.1.2(i)) we think our app is totally compliant and transparent, and we feel the rejection reason is not valid neither justified on guidelines.
Regarding the reviewer comment:
-
On our app, ads are totally optional. Users do not have to watch any ad on our app to enjoy it's core functionality.
-
We don't require users to perform digital tasks in exchange for compensation, watch ads and/or perform other marketing-oriented tasks.
Regarding Guidelines 5.1.2 Data Use and Sharing (i):
-
We don't use, transmit, or share someone’s personal data without first obtaining their permission.
-
We provide access to information about how and where the data will be used in our Privacy Policy and Terms & Conditions, and is only shared with third parties to improve the app or serve advertising (in compliance with the Apple Developer Program License Agreement).
-
User or device data from our app is linked to third-party data solely on the user’s device and is not sent off the device in a way that can identify the user or device, hence we aren't required to use App Tracking Transparency APIs.
-
Our app does not require users to enable system functionalities in order to access functionality, content, use the app, or receive monetary or other compensation.
Given these facts, we believe our app rejection is not fair as we are in good standing compliance-wise with App Store Review guidelines.
- Has anyone else faced this rejection reason before?
- Any advice on how to approach this situation?
Any help would be greatly appreciated, as we have been dealing with the review process for over 2 weeks now...
