I'm encountering an issue where certain images are not displaying on some iOS devices, while the same code works perfectly on others. There’s no error or crash — just some images fail to load or display. I've confirmed the image URLs and formats are correct.
Has anyone faced a similar issue or could suggest what might be causing this inconsistent behavior?
Thanks in advance!
Hi,
Thanks for reporting the issue.
This appears to be related to a known compatibility problem between older and newer versions of the image rendering library used in your app. Some images may fail to load or crash silently on certain devices due to deprecated or inconsistent handling in the older version.
We recommend updating to the latest version of our iOS image handling library, which includes fixes for these inconsistencies. Once you've integrated the updated library into your project, please recompile and resubmit your app to the App Store.
This should resolve the image display issue across all supported devices.
Let us know if you need assistance integrating the updated library.