our app is live, and it appears that since the ios 18 update - the VideoMaterial renders pink / purple color instead of the video (picture attached). the audio is rendered properly. we found that it occurs on old devices: iPhone 11 & iPhone SE 2020.
I've found this thread of Andy Jazz on stackoverflow:
Steps to Reproduce:
- Create a plane for the video screen.
- Apply a VideoMaterial using AVPlayerItem.
- Anchor the model entity to an ARImageAnchor.
Expected Outcome: The video should play as a material on the plane in RealityKit.
Actual Outcome: On iOS 18, the plane appears pink, indicating the VideoMaterial isn’t applied.
What I’ve Tried: -Verified the video URL is correct. -Checked that the AVPlayerItem and VideoMaterial are initialised correctly. -Ensured the AVPlayer is playing the video.
I also tried different formats (mov / mp4 / m4v), and verifying that the video's status is readyToPlay.
any suggestions?
Hello,
Thank you for mentioning! This looks like a bug affecting older iPhones.
Please send us a bug report using the Feedback Assistant.
