Hi,
I'm working on a macOS app that includes a non-consumable in-app purchase. The IAP works fine in local testing using StoreKit, but the app has been rejected a few times during review and I’ve resubmitted it after addressing the issues.
Right now, both the app version and the in-app purchase are stuck in "In Review" status in App Store Connect. The IAP has never been approved before.
The main issue is: on the app version page in App Store Connect, under "App Store" > "In-App Purchases", the entire option to add in-app purchases is now missing. I can’t link the IAP to this version anymore.
Because of this, the reviewers get an error saying “Product not found”, which makes sense, since the IAP isn’t included in the submission anymore, and I have no way to reattach it.
It feels like the app and IAP are both stuck in review, causing a deadlock that prevents me from progressing. Has anyone experienced something like this? Is there a way to escalate or fix this state?
Any advice would be much appreciated, thank you!
Antek
