Dear Apple Support Team,
I am writing to request clarification regarding paid service eligibility for my iPhone 14 Pro outside its original country of purchase.
Here are the details of my device:
Model: iPhone 14 Pro
Serial Number: J346337TKY
Purchase Date: December 2022
Current Location: Astana, Kazakhstan
Warranty Status: Expired
I recently visited an Apple Authorized Service Provider in Kazakhstan, and I was informed that my device could not be accepted for repair due to regional restrictions, even on a paid basis.
I would appreciate your assistance in confirming whether my device qualifies for paid repair service in Kazakhstan, or if it is strictly limited to service in its country of origin. If not eligible, could you please advise on the nearest country or region where I can receive authorized service? Looking forward to your guidance on the next steps.
Best regards,
Ruslan D
