App still 'in review' after 9+ days

I submitted my app to be reviewed on May 17, 2025. I've contacted support via phone and email a number of times without much success. One support member said my app was "expedited" on May 23 (5 days ago), but still nothing.

I don't want to delete the submission of my app and try again only to repeat this long wait time.

Having the app accepted and listed on the app store as soon as possible, since customers who've given us their email for pre-launch are waiting for the app to be public, thus hurting sales (every day this problem persists).

Any help or visibility would be appreciated.

App still 'in review' after 9+ days
 
 
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