App update "Waiting for review" for a week

Hi! We have a critical in-app launch coming soon and already missed one due to longer than expected review process. I even requested an expedited review last Saturday, but it's still "Waiting for review".

We also have a patch version waiting that we would send to review right after the current one is approved. Or should we reject the current submission and submit the patched version (and request expedited review) or would that just drop us back to the end of the line?

Help appreciated, thank you. 🙏

Answered by App Review in 840949022

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Accepted Answer

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

We're still "waiting for review".

App update "Waiting for review" for a week
 
 
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