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Live Caller ID Lookup: OHTTP Gateway Rejection

Hello,

After submitting onboarding form for Live Caller ID Lookup feature, we received rejection response that our OHTTP gateway doesn't support HTTP/2.

We have run provided command openssl s_client -alpn h2 -connect with our domain several times from different machines and environments, and our results consistently confirm that HTTP/2 is indeed supported by our OHTTP gateway.

The output clearly shows ALPN protocol: h2, indicating successful HTTP/2 negotiation. Here is the log chunk from the command-line response:

No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
---
SSL handshake has read 4393 bytes and written 406 bytes
Verification: OK
---
New, TLSv1.3, Cipher is TLS_AES_128_GCM_SHA256
Server public key is 2048 bit
This TLS version forbids renegotiation.
Compression: NONE
Expansion: NONE
ALPN protocol: h2
Early data was not sent
Verify return code: 0 (ok)
---
DONE

We have also tried different 3rd-party services to check the HTTP/2 support and they also confirmed that HTTP/2 is supported.

Is it possible to provide additional details on the specific criteria or test conditions that led to its non-approval? I'm happy to provide any further diagnostic information or engage in more detailed technical discussion.

Live Caller ID Lookup: OHTTP Gateway Rejection
 
 
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