I’m experiencing an issue where Xcode cannot access my Team ID, even though my Apple Developer Program membership appears active and I have paid for it.
• When I visit Certificates, Identifiers & Profiles, I get this popup: “Unable to find a team with the given Team ID XXXXXXXXXX to which you belong. Please contact Apple Developer Program Support.”
• My Apple ID still shows an active Developer Program membership under System Settings → Media & Purchases.
• In App Store Connect, I can still see my Team ID and access my account.
This issue was previously resolved via phone support after I was incorrectly locked out. I had paid twice, and was refunded once, but now the issue has returned - and support claims I was refunded twice, which is false (I have proof from my bank).
I’ve contacted support multiple times, and my case has been sitting with the operations team for weeks. No explanation. No resolution. Just silence.
I paid for a service I’m not receiving. Has anyone dealt with a similar issue or found a way to escalate it effectively?