Hello everyone,
We’re currently facing an issue with getting our app, approved in the App Store. The app keeps getting rejected under Guideline 4.3(a) with the explanation that it appears too similar in concept, binary, or metadata to other apps on the App Store.
We’ve responded to Apple multiple times explaining that:
-Our app is built from scratch with unique design and code. -We do not use any templates or prebuilt frameworks. -The app offers real-time support and a working, stable VPN connection. -Notifications are limited to rare, essential updates. -Metadata (title, description, keywords, screenshots) were crafted individually. -We’ve also thoroughly reviewed the App Review Guidelines, the Human -Interface Guidelines, and the Apple Developer Program License Agreement, and we believe our app fully complies.
However, we continue to receive the same general rejection response, without specific feedback on what exactly needs to be changed. We’ve requested clarification from the App Review team, but haven’t received actionable details.
We would really appreciate if anyone from the developer community — especially those who’ve gone through similar experiences — could provide advice on how to move forward.
-What has worked for you in resolving a 4.3(a) rejection? -Are there specific changes we should make to the app’s metadata or user experience that helped in your case? -Would adding significantly new features or in-app purchase options help distinguish the app more clearly? -Any insights or guidance would be extremely helpful!
Thank you in advance for your support!
