Notarization via notarytool stuck “In Progress”

Question

olyksal OP

Created May ’25

Replies 5

Boosts 0

Participants 5

Hello everyone,

I’m trying to notarize my macOS app (DockIt.zip) using the new notarytool CLI, but every submission remains in In Progress status forever, it never moves to Accepted or Rejected. I’ve tried multiple rebuilds, credential resets, and even the Xcode GUI method, but the result is the same.

Environment

•	macOS 14.x
•	Xcode 15.x / Command-Line Tools 15.x
•	Apple ID: afonsocruz.dev@icloud.com (Team ID: 264Z9XKCT6)
•	Keychain profile: DockItCreds

Steps taken

	1.	zip -r DockIt.zip DockIt.app
	2.	xcrun notarytool store-credentials DockItCreds --apple-id ... --team-id 264Z9XKCT6
	3.	xcrun notarytool submit DockIt.zip --keychain-profile DockItCreds --wait
	4.	xcrun notarytool history --keychain-profile DockItCreds

History snapshot

167a9600-5c7c-4bc4-b984-dd967d30e161 (2025-05-19T11:37:59Z) – In Progress
7167f7c8-d448-4b35-9817-055009f2730a (2025-05-19T04:59:34Z) – In Progress
6ef0610a-595f-4c57-b0f2-f5fe783e8679 (2025-05-18T22:04:10Z) – In Progress
bddde388-a34a-42c4-afb8-f06f2b0fe8fa (2025-05-17T10:24:07Z) – In Progress

Questions

Is it normal to stay “In Progress” for so long?

Any recent service changes or outages?

How can I get more detailed logs?

Also, I'm still learning about macOS development and these steps! If there's something obvious and I was not able to see, please, take into consideration!

Thanks!

Boost

Answer 1

DTS Engineer OP

Apple

May ’25

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 2

cweger OP

3w

So if it says "Waiting for processing to complete" and spits out dots for 12 hours, that's expected behavior?

0

Answer 3

AlphaSND OP

2w

Hello, I'm getting the same behaviour. The last working notarize was the 28 may, then all the submitted one are in progress as you can see here:

history -------------------------------------------------- createdDate: 2025-06-01T06:39:51.213Z id: 27a7451e-e769-4d6f-bec4-9d874615922f name: PureBasic_MacOSX_6.12_ARM64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-30T13:50:49.877Z id: 562099f2-9507-4325-8228-287b910fe846 name: SB_MacOSX_3.10_X64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-30T13:46:46.942Z id: bcf468e6-af35-49ef-9f3e-95507e3d2e51 name: SpiderBasic_MacOSX_3.10_ARM64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-30T13:41:04.958Z id: 70e4633f-6719-48f4-95ad-7a48be8ba690 name: SpiderBasic_MacOSX_3.10_X64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-30T13:32:53.937Z id: 95c59539-d10f-4967-82e0-946ad2fbb628 name: SpiderBasic_MacOSX_3.10_ARM64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-30T13:24:10.182Z id: 2a97e15f-1df4-4d5d-bd80-f2f8f2d8f7d0 name: SpiderBasic_MacOSX_3.10_ARM64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-05-28T11:42:10.515Z id: d53ec01f-21b5-4501-893a-f451a6f7ca8e name: PureBasic_MacOSX_6.21_ARM64.dmg status: Accepted

Nothing has been changed in the build chain and we're doing notarization for years without any issue.

Should we file a bug ?

Best regards,

Fred

0

Answer 4

fifafu OP

1w

I have also hit this issue today, is there anything I can do to get "unstuck"? 96cb07db-27c3-46fc-8122-b2e78020d3fa

0

Answer 5

fifafu OP

1w

Update: my issue got resolved after about 24h! Notarizing fine again.

0