I published a new iOS app recently and now I want to publish macOS app. The app is built in SwiftUI and macOS target is enabled using Mac Catalyst.
While costomizing my macOS app page in App Store Connect I can edit most of the fields except unchecking "Sign-In Required" checkbox and entering contact details. If I uncheck "Sign-In Required" checkbox and press Save I get this generic error: "An error has occurred. Try again later.".
Inspecting Console I can get this information:
{ appName: "appstore", payload: (1) […], eventKit: "logger", env: "PROD" } appName: "appstore" env: "PROD" eventKit: "logger" payload: Array [ {…} ] 0: Object { logLevel: "ERROR", message: "API Response Error: SAVE_APP_REVIEW_DETAILS_RESPONSE", url: "https://appstoreconnect.apple.com/apps/6739671911/distribution/macos/version/inflight", … } componentStack: undefined errorCode: undefined logLevel: "ERROR" message: "API Response Error: SAVE_APP_REVIEW_DETAILS_RESPONSE" stackTrace: "status code: 409 --- api correlation key: <key>"
url:"https://appstoreconnect.apple.com/apps/6739671911/distribution/macos/version/inflight"
I contacted Apple support but they weren't quite useful and told me to ask people on forums... I don't believe this will help as clearly something is wrong with App Store Connect and the state of my account needs to be fixed on their end.