Waiting for review takes so long even after expedited approval

I did an initial app submission on April 25th. A few business days went by and it was still “waiting for review”. Since then, I‘ve called customer support a couple of times, both said they put my app on expedited review process. That doesn’t seem to have any affect at all as to this day my app is still waiting for review. Apple claims 90% of submissions gets reviewed within 48 hours, I did not think the remaining 10% could be stuck in limbo with no communication for more than a week. Even when being expedited, the app is still not being reviewed… where is the accountability? There seems to be no penalty on Apple at all for this delay without communication.

Every day that goes by like this means a financial burden on my team.

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Still waiting, no response nor update of any kind. If it’s going to take so long, Apple shouldn’t advertise the 90th percentile wait time of 48 hours. it’s almost deceitful…. If it’s first come first serve, the claim can‘t be true mathematically. If it’s prioritized some other way, then that means preferential treatment of some developers over others.

Waiting for review takes so long even after expedited approval
 
 
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