Hello,
Three years ago we launched a business for physicians to get update in topics in internal medicine. People buy a subscription through our website that is a online magazine with weekly editions and topics in internal medicine in Brazil. They are then directed to download either the iOS or Android apps where they can read the editions in their phones. The App also includes social functions allowing for review and comentaries of the topics and editions. When reviewing the Apple Developer guidelines, we were confident we met the definition of a ‘Reader’ App.
However, in our latest version update (one that includes a critical bug fix) we were rejected on the basis that the reviewer considered only a design update as justification to not classify as Reader App. Our app main functionally still is to show our weekly editions (for readers and listeners). The social and videos functions ares secondary to the primary purpose and complementary to them.
We submitted an Appeal 2 days ago (noting it as urgent due to the bug fix it includes) but the reviewers keep saying that this is not a reader app after three years on the market.
Really at a loss on what to do. There is a hugh platform just like our called "Update" and they function as Reader App with no problem. Does anyone have precedents (either supportive or otherwise) on a definition of a Reader App?
Appreciate any advice.
Kaue Malpighi.