Hi everyone,
We’ve encountered an issue in some of our games where IAP purchases made using UPI are going into a pending state. Since these purchases are for consumable items, the rewards are not granted at the time of purchase.
Even after the transactions are eventually confirmed, the rewards still aren't received. We tested this with two separate UPI transactions, and both resulted in the same pending state issue.
Interestingly, when we tried making a purchase using Apple Wallet afterward, the transaction completed successfully on the first attempt, without any pending state.
This issue seems specific to UPI transactions. Could anyone help us understand why this is happening or if there’s a recommended way to handle such cases?
Thanks in advance!