Hello everyone!
We are observing a significant number of failures in the fetch of the products with StoreKit1, meaning that in a completely random way, some product identifiers are considered invalid in the response that we receive from Apple, and after some minutes these products are considered once again valid.
The issue started on Thursday 04/24 around 12.00 am (UTC + 02.00) and from our dashboard we can clearly see the trend of these failures has some spikes at precise times. I am attaching a view that we use for monitoring purposes showing this trend, considering the data of this week.
We are noticing this problem on multiple developer accounts and on multiple apps, which is leading us to think it could be an issue in the Apple backend processing the request.
In our case, the apps are not launched correctly until all the products are fetched, and therefore the impact of this problem is very high.
Is anyone experiencing something similar or do you have logs which allows you to identify such issues?
The issue happens only in production, while in debug and TestFlight environment everything works well.
Thank you for your support