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Can not replicate the Apple Review error

App & System Services General
albertomenen
albertomenen OP
Created Apr ’25
Replies 2
Boosts 0
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Participants 3

Hello there!

So Im trying to upload an app to the App Store for iphone and Ipad, but from the revision team the same message always appears, the app crash.

So I know the "it works on my computer" sounds bad but....works on my computer and my test system.

Dont know what to do since I dont know how to replicate the error.

This is the rely they sent me:

Issue Description

The app exhibited one or more bugs that would negatively impact users.

Bug description: at time of review the app’s interface went blank at launch.

Review device details:

  • Device type: iPad Air (5th generation)

  • OS version: iPadOS 18.4.1

Anyone has any idea on how can I replicate the error and maybe check the logs? Im completely blind on this one.

Replies  2
Boosts  0
Views  38
Participants  3
Claude31
Claude31 OP
Apr ’25

Welcome to the forum.

Which OS version do you use ? Did you test with iPadOS 18.4.1 ?

0
Apple Staff, DTS Engineer
DTS Engineer OP
Apple
Apr ’25

Did App Review give you a crash report?

If so, please post it here, using the instructions in Posting a Crash Report.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0
Can not replicate the Apple Review error
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