Hello, I recently created an app with the Calldirectory Extension. It worked all good as long as I was on my development iphone. I tried to install the app on my privat iphone (same phone/same os version), but then I faced an issue. I couldn't enable the Calldirectory Extension with an error
(Error Enabling Extension
Failed to request data for APPNAME. You may try enabling the extension again, and if the problem persists, conatact the application developer.)
Hello, I recently created an app with the Calldirectory Extension. It worked all good as long as I was on my development iphone. I tried to install the app on my privat iphone (same phone/same os version), but then I faced an issue. I couldn't enable the Calldirectory Extension with an error
This "Failed to request data for APPNAME" is caused by a fairly low level failure in the extension activation system. That's also why the message is relatively "generic"- the component that caught the error doesn't really have any information about what failed, so it can't provide any specific guidance.
The first thing I would try is to simply reboot the device and try activating it again. It's possible this is a one tiem failure that will clear itself after reboot.
If it's still failing at that point, then the next step would be to capture the system log as it's failing and see what that shows. That logging should either point to the direct cause (like an extension crashing) or provide some hint about what you should look at next.
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Kevin Elliott
DTS Engineer, CoreOS/Hardware
