My Mac app crashes for some users inside VideoToolbox, and I'm not sure what to do with that, and how to fix it.
Here are couple of examples that repeating again and again for macOS 15.*
Thread 10 Crashed:
0 libsystem_pthread.dylib 0x000000018535a8e0 0x185359000 + 6368
1 VideoToolbox 0x0000000194f3e218 0x194f28000 + 90648
2 VideoToolbox 0x00000001951de384 0x194f28000 + 2843524
3 libxpc.dylib 0x000000018506f2c0 0x185060000 + 62144
4 libxpc.dylib 0x000000018506da14 0x185060000 + 55828
5 libdispatch.dylib 0x00000001851ad674 0x1851a9000 + 18036
6 libdispatch.dylib 0x00000001851c9c88 0x1851a9000 + 134280
7 libdispatch.dylib 0x00000001851b4a38 0x1851a9000 + 47672
8 libdispatch.dylib 0x00000001851ca9dc 0x1851a9000 + 137692
9 libdispatch.dylib 0x00000001851b4a38 0x1851a9000 + 47672
10 libdispatch.dylib 0x00000001851b5764 0x1851a9000 + 51044
11 libdispatch.dylib 0x00000001851bf4cc 0x1851a9000 + 91340
12 libdispatch.dylib 0x00000001851bf260 0x1851a9000 + 90720
13 libsystem_pthread.dylib 0x00000001853602e4 0x185359000 + 29412
14 libsystem_pthread.dylib 0x000000018535b0fc 0x185359000 + 8444
and
Thread 10 Crashed:
0 libsystem_pthread.dylib 0x00000001981fc364 0x1981fb000 + 4964
1 VideoToolbox 0x00000001a85f9964 0x1a81e8000 + 4266340
2 VideoToolbox 0x00000001a847a840 0x1a81e8000 + 2697280
3 libxpc.dylib 0x0000000197f09830 0x197efb000 + 59440
4 libxpc.dylib 0x0000000197f0812c 0x197efb000 + 53548
5 libdispatch.dylib 0x00000001980638a4 0x198048000 + 112804
6 libdispatch.dylib 0x00000001980660e8 0x198048000 + 123112
7 libdispatch.dylib 0x00000001980521b8 0x198048000 + 41400
8 libdispatch.dylib 0x0000000198066e4c 0x198048000 + 126540
9 libdispatch.dylib 0x00000001980521b8 0x198048000 + 41400
10 libdispatch.dylib 0x0000000198052e60 0x198048000 + 44640
11 libdispatch.dylib 0x000000019805be30 0x198048000 + 81456
12 libdispatch.dylib 0x000000019805bbf0 0x198048000 + 80880
13 libsystem_pthread.dylib 0x0000000198201c0c 0x1981fb000 + 27660
14 libsystem_pthread.dylib 0x00000001981fcb80 0x1981fb000 + 7040
and this one is for macOS 14
Thread 10 Crashed:
0 VideoToolbox 0x000000018f12ac90 0x18f11d000 + 56464
1 VideoToolbox 0x000000018f130a80 0x18f11d000 + 80512
2 VideoToolbox 0x000000018f131090 0x18f11d000 + 82064
3 VideoToolbox 0x000000018f130f94 0x18f11d000 + 81812
4 Remote for Mac 0x00000001048d521c 0x1048d0000 + 21020
5 Foundation 0x000000018174796c 0x181709000 + 256364
6 Foundation 0x000000018174782c 0x181709000 + 256044
7 Foundation 0x00000001817477bc 0x181709000 + 255932
8 Foundation 0x0000000181746b64 0x181709000 + 252772
9 Foundation 0x00000001817468d4 0x181709000 + 252116
10 Foundation 0x00000001817467c4 0x181709000 + 251844
11 libdispatch.dylib 0x00000001803b0470 0x18039d000 + 78960
12 libdispatch.dylib 0x00000001803a13e8 0x18039d000 + 17384
13 libdispatch.dylib 0x00000001803a48ec 0x18039d000 + 30956
14 libdispatch.dylib 0x00000001803a3f08 0x18039d000 + 28424
15 libdispatch.dylib 0x00000001803b2ea8 0x18039d000 + 89768
16 libdispatch.dylib 0x00000001803b36b8 0x18039d000 + 91832
17 libsystem_pthread.dylib 0x000000018054dfd0 0x18054b000 + 12240
18 libsystem_pthread.dylib 0x000000018054cd28 0x18054b000 + 7464