Hi Apple Support team,
I would like to inform you that we were receiving push notifications to all regions. Recently we were facing push notifications are not receiving to brazil region. For all other regions we are receiving. We are using same APSN certificate. Any region specific permissions do we need to add. Please let me know. Thanks.
Please share the apns-id of one or a few push notifications that failed to be delivered, and we can take a look.
Make sure you are parsing and processing the HTTP status, and the status in the response JSON for possible errors. Let me also know what status you are getting for these undelivered notifications, if any.
Please @ tag me in your response to get my attention when you do.