Please help: I've been in expedited review for over 5 days. In review for 9. No updates, and the email support is not answering my questions

Hey everyone, I posted here a few days ago explaining that my app has been "in review" for 10 days. In the meantime, when I click on it, it says "waiting for review".

I have been having very inneficient back and forth with App review Support by email. These are the emails:

Today I get a review telling me my App was rejected, yet on Appstore Connect, it's still in review. I wouldn't mind a rejection, as it would mean I can fix the problems, but this hiatus is just tanking all momentum we had.

It feels extremely unprofessional on their part. The system is quite opaque. It's already cost me a launch, and now all of my marketing efforts are going down the drain, and I'm losing my customer's goodwill.

I'm hesitant about cancelling my submission and relaunching it. Especially if I'm in "expedited" as they say. As an indie dev, this is quite disappointing. As I said, I wouldn't mind a rejection as it would mean I could do something, but being held up because of logistics is quite worrying.

Any feedback would be appreciated.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

First I was told that it was rejected, yet the status doesn't show it. Now I'm told everything is proceeding normally. This is extremely frustrating and disappointing.

I am also told that I am in expedited review, yet none of the other devs I have talked to have had such a long expedited review time. Especially since the app has been previously reviewed!!!!

I am genuinely stuck and have no idea how to proceed.

Please help: I've been in expedited review for over 5 days. In review for 9. No updates, and the email support is not answering my questions
 
 
Q