[Urgent for Critical Bug] App Stuck "In Review" status + Can't Remove From Review

I need to ship an urgent critical bug fix being experienced by paying users.

AppName: Filters for Pictures: by LAVIE AppleID: 6743334853

My app has been in "In Review" status since a while -> I can see from our logs that the reviewer opened the app, went through first 4 onboarding screens and then quit the app without proceeding further.

There has been no updates since then and app in just "In Review" state indefinitely.

On App StoreConnect, I am also unable to "Remove From Review", I get Error with HTTP Status 409: STATE_ERROR.ENTITY_STATE_INVALID

So, I cannot even remove the current build and push a new build for review. Our users are demanding a fix urgently so its critical to ship an update.

Thank you for your post. We believe we have resolved this issue. If you continue to experience issues during review, please contact us.

[Urgent for Critical Bug] App Stuck "In Review" status + Can't Remove From Review
 
 
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