Hi,
I recently got a consistent delay from notary tool. I have viewed all your suggestions and understand that it "occasionally" will have further review and take longer time, but then it will be faster.
However, in my case, my app although is accepted many times. It is still significantly delay.
It is a native macOS app called ConniePad. Whenever I submit, it took me 2 days or more to finish notarise, which significantly affect my business. Could you please have a look on it.
For log detail about the time, and the ids:
--------------------------------------------------
createdDate: 2025-04-05T22:54:45.815Z
id: 998b5aa8-fc9c-4469-98fe-950d815e734e
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-05T21:32:22.679Z
id: c7b1ab49-6f46-4998-8d06-2ffe8a180c8f
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T08:39:52.594Z
id: aa33d9d0-9d2f-4296-8fc3-d7e0b404596b
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:23:31.077Z
id: b0333d78-497d-491c-b36c-bdfb64520296
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:17:20.925Z
id: 83aa12f2-f1bb-457f-940a-4c2281cf8a5f
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:12:52.932Z
id: 0a921069-fb37-469a-bfb0-6be82e9320ba
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:03:30.584Z
id: a607fe3c-d10f-43d6-a184-e97df7b632fd
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T00:52:47.322Z
id: c42d0ca0-db8a-4431-b5b4-646ccfcad003
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T00:28:18.626Z
id: 7ef8777f-7add-4440-abb5-3c0b19cf92d4
name: ConniePad.app.zip
status: Invalid
--------------------------------------------------
createdDate: 2025-04-03T00:24:37.320Z
id: 36bb1285-0aeb-4c48-b23c-fac737a3d93f
name: ConniePad.app.zip
status: Invalid
--------------------------------------------------
createdDate: 2025-04-02T23:59:27.940Z
id: bb4578a5-a67b-49e8-afd0-a9d707c10091
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T08:51:38.295Z
id: 93ff89f4-98d3-45ac-9ee8-9483726a9666
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T08:19:13.762Z
id: 9e4a62df-3d8a-4cfa-ae9e-56ff35ffe137
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T04:15:34.508Z
id: 7ee43b74-f73f-462a-bb3d-f6bc53b1cb80
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T02:11:53.312Z
id: d675e8f6-dc30-48e9-9269-9bc376f1b29e
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T01:30:32.768Z
id: 9901f125-4355-4812-936b-97578ac2de2f
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-01T20:47:26.035Z
id: a79265bc-8ad3-4a4b-ae39-150801aa9da9
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T22:39:54.189Z
id: b808b676-a41c-4536-b4fd-4b567701adcb
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T05:21:23.607Z
id: 797f5d4f-cd94-4511-9217-11e57c2c7ac3
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T05:18:30.707Z
id: c5b5c260-fb7f-4bda-9548-f5b7e57cb2f3
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:45:37.831Z
id: f24c1017-9171-4796-bf97-ea47ef83f7ce
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:38:17.981Z
id: 8dd0ea7e-e810-48f9-a48f-62dcc1406284
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:33:27.649Z
id: 704e339a-4d99-4e5e-8414-deb8b26c57ac
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:32:06.925Z
id: 8e9b09b6-e061-4361-abc1-0bbd8f33b599
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:26:52.444Z
id: 2b564641-eb87-4de9-a59c-ff5362b8bf4a
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:22:04.790Z
id: 1aa158bd-0afd-4c60-8e2f-3029388710ab
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:17:17.141Z
id: 3bffcf1d-2fd7-41ba-b70c-f85837499736
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T02:38:47.102Z
id: 2dd2fb47-7dff-4f30-b2e0-d8c2bfcf10f5
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-14T03:23:54.671Z
id: 5cafb2a9-03e3-468e-b918-ff24b17fceee
name: ConniePad.app.zip
status: Accepted
This is not the pattern I typically see. My experience is that, when folks encounter delays like this, it usually clears without then coming back immediately. That’s why my standard blurb about this says:
As you notarise your apps, the system will learn how to recognize them, and you should see fewer delays.
So, yeah, that’s weird. Weird enough that I asked the notary team to check on your requests. We believe that things are now working as expected. If you continue to see long delay, please reply here and I’ll take another look.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"