WiFi Connect error，NEHotspotConfigurationErrorDomain code=11

Question

Created Mar ’25

Replies 15

Boosts 0

Participants 2

hi everybody, When I use the following code to connect to WiFi network, an error message of "error=null" or "error='Error Domain=NEHotspotConfigurationErrorDomain Code=11 "<unknown>" UserInfo={NSLocalizedDescription=<unknown>}' " will occur. It has been uploaded to Feedback. Feedback ID： FB16819345 (WiFi-无法加入网络)

    NEHotspotConfiguration *hotspotConfig = [[NEHotspotConfiguration alloc] initWithSSID:ssid passphrase:psk isWEP:NO];
   [[NEHotspotConfigurationManager sharedManager] applyConfiguration:hotspotConfig completionHandler:^(NSError * _Nullable error) {

}];

Answered by DTS Engineer in 829051022

It’s better to reply as a reply, rather than in the comments; see Quinn’s Top Ten DevForums Tips for this and other titbits.

so we're not checking it

I recommend that you do. If the probability is about 10%, you’ll need at most 50 manual tests to confirm whether this is an API issue or not. That’s probably less than an hour’s work. Or you could automate it with an Xcode UI test.

Anyway, the reason why I ask is because, if the problem reproduces in Settings, you know that your code is correct, in which case the next step is to file a bug report. And that brings me to this:

Can you process this order number FB16819345

I had a look at that bug and it’s on its way back to you with a request for more info. When filing a bug report about Wi-Fi, it’s vital that you include a sysdiagnose log taken shortly after reproducing the problem. Better yet, follow the Wi-Fi for iOS/iPadOS instructions on our Bug Reporting > Profiles and Logs page.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Boost

Answer 1

DTS Engineer OP

Apple

Mar ’25

Error 11 in the NEHotspotConfigurationErrorDomain domain is NEHotspotConfigurationErrorUnknown, which isn’t at all helpful.

If you attempt to join the network using Settings > Wi-Fi, does that work?

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 2

DTS Engineer OP

Apple

Mar ’25

Recommended

It’s better to reply as a reply, rather than in the comments; see Quinn’s Top Ten DevForums Tips for this and other titbits.

so we're not checking it

I recommend that you do. If the probability is about 10%, you’ll need at most 50 manual tests to confirm whether this is an API issue or not. That’s probably less than an hour’s work. Or you could automate it with an Xcode UI test.

Anyway, the reason why I ask is because, if the problem reproduces in Settings, you know that your code is correct, in which case the next step is to file a bug report. And that brings me to this:

Can you process this order number FB16819345

I had a look at that bug and it’s on its way back to you with a request for more info. When filing a bug report about Wi-Fi, it’s vital that you include a sysdiagnose log taken shortly after reproducing the problem. Better yet, follow the Wi-Fi for iOS/iPadOS instructions on our Bug Reporting > Profiles and Logs page.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 3

trenel_fix OP

Mar ’25

Thank you very much for your reply. I have resubmitted the log information in the feedback and followed the guidelines on the Bug Reporting > Profiles and Logs page. Could you please continue to investigate the issue of being unable to join the network?

0

Answer 4

DTS Engineer OP

Apple

Mar ’25

I have resubmitted the log information in the feedback

Thanks!

Could you please continue to investigate the issue of being unable to join the network?

Me personally? No. But your bug will be looked at by the Wi-Fi engineering team.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 5

trenel_fix OP

Mar ’25

Could you please pass on this feedback issue to the Wi-Fi engineering team? Thank you very much!

0

Answer 6

trenel_fix OP

Mar ’25

It's the same issue. Could you help me submit it to the Wi-Fi team for review? Feedback ID：FB16988773 (WIFI-Unable to join network)

0

Answer 7

trenel_fix OP

Mar ’25

Dear Apple Developer Team,

Could you please take a look at the issue where WiFi is still unable to join networks even after updating to the latest iOS 18.4 (22E239) version? This issue has already been submitted as feedback (FB17013980 - iOS 18.4 (22E239) WiFi - Unable to Join Network). We would appreciate your assistance in following up on this matter.

Thank you!

0

Answer 8

trenel_fix OP

Apr ’25

Dear Apple Developer Team,

This issue has already been submitted as feedback (FB17013980 - iOS 18.4 (22E239) WiFi - Unable to Join Network). We would appreciate your assistance in following up on this matter.

0

Answer 9

DTS Engineer OP

Apple

Apr ’25

As I mentioned above, I’m not in a position to debug Wi-Fi on-the-wire compatibility problems for you. The best way to escalate such issues is to file an actionable bug report.

Speaking of actionable bug reports,

follow the on our page.

A number of your bugs are coming back to you because you didn’t provide those diagnostic logs. I recommend that you correct that.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 10

trenel_fix OP

2w

Dear Apple Engineer,

We have reproduced this issue again. The "Unable to Join Network" problem has been reported under FB16988773 (WIFI - Unable to Join Network), and it occurs on iPhone 13 running iOS 18.5.

Could you please help escalate this to the Wi-Fi analysis team for further investigation?

Thank you very much for your support.

0

Answer 11

DTS Engineer OP

Apple

1w

has been reported under FB16988773

Thanks.

Could you please help escalate this … ?

I’ve checked that your bug has landed in the right place; it’s now up to the Wi-Fi team to investigate.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 12

trenel_fix OP

1w

Dear Apple Engineer,

Thank you for your previous reply and support. We have followed the instructions and submitted the necessary information/logs via Feedback Assistant (FB16988773 (WIFI - Unable to Join Network)). However, we haven't received any further updates so far.

This issue is impacting our users in production, and we would greatly appreciate it if your team could help escalate and prioritize the investigation.

Please kindly let us know if there’s anything else we can provide to assist.

Thank you again for your support!

Best regards

0

Answer 13

DTS Engineer OP

Apple

1w

we would greatly appreciate it if your team could help escalate and prioritize the investigation.

I’m sorry but I’m not able to do this. Apple’s R&D engineering teams prioritise bugs based on the many competing demands on their time.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 14

trenel_fix OP

4d

We would appreciate it if you could let us know the expected response time for this issue, as it’s currently preventing us from proceeding.

0

Answer 15

DTS Engineer OP

Apple

2d

We would appreciate it if you could let us know the expected response time

I’m sorry but I’m neither capable of, nor allow to, make such predictions. See tip 3 in Quinn’s Top Ten DevForums Tips.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0