Email VIP Alerts on iPhone Lock Screen

From iPhone iOS 18.3 , 18.3.1, and 18.4 Dev2, VIP Mail alerts will not wake a phone display to notify of a new mail received for a VIP contact. The phone will sound an audible tone indicating the mail was received, and if you manually wake the screen by tapping and then dragging upward to show notifications you will then see the VIP mail alert. However if the screen is sleeping, it will not light up or wake to indicate or display the new mail.

The problem was briefly resolved in 18.4 Dev1, but problem returns in Dev2. We see this across all iPhone 16 Pros and iPhone SE2 with iOS 18.3 or higher. Is this something acknowledged by Apple as on track for resolution in iOS 18.4 Final Release? Thank you.

If you have found an issue in a beta version of iOS I would recommend to file the bug.

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert Pascual
  Worldwide Developer Relations.

im also seeing this and have been since iOS 18.

Was working fine in iOS 17

To repeat you get the audio tone of the VIP but no lock screen notification.

Persistent issue with multiple online solutions on Apple forums and else unsuccessful.

Email VIP Alerts on iPhone Lock Screen
 
 
Q