Cannot enroll in Apple Developer Program Due to the Arbitrary Account Ban

I signed up for the Apple Developer Program because I am a computer student and need to complete the App on the shelves in the graduation project.

Last week and today (2025/2/10), I gave feedback about the problem that my developer account registration Apple Developer Program process was blocked and suspended. It's strange that the telephone technical consultant said that my account has been locked to register as a developer account. By the way, when I got a problem in this process, I always contacted Apple Developer Support in China, not Apple Developer Support in the United States' office.

Timeline

Around 2023, I applied for the Apple Developer Program for the first time, using an iPhone 13. This application was used to register for the iOS Beta program to get access to the beta version of the iOS software. After submitting my name and identity document and taking a personal photo, I withdrew from the application process without further filling in my personal identity information (English name and address).

In early February 2025, I used my current mobile phone iPhone 15 to fill in the personal information of the application process of the Developer Program originally launched in 2023, but after trying to submit it many times, the Developer App still showed "Verification Your identity" button. So I submitted my first support case.

On February 8, 2025, I received a reply email from the support case and found that my application process had been reset. I re-filled in my name and ID number, took photos, and filled in my English name and address on my iPhone 15. This process is maintained on the same device and the same network. After submission, "Register Now" (gray, non-clickable) is displayed on the Developer App, and this status continues until now. I can't do any further operations to complete the application process. So I launched the second support case.

Mighty Reasons

It should be added that I used to use two Apple IDs on iPhone 13 and iPhone 15, that is, the device account and the Apple ID logged in to the App Store are two different IDs (but the identity information is mine). The telephone technical support said that it may have something to do with this. But there is no reason in the system at present.

I have been using real identity information in the process, but because the process of applying for registration is too long, or the ID problem of device login, in short, my current registration process is still blocked.

Who can tell me how to unlock or reset the registration process? If you can provide more information, I would appreciate it.

注册Apple Developer Program是因为我是一名计算机专业的学生且需要在毕业设计中完成App上架。上周以及今天（2025/2/10）我都反馈了关于我开发者账户注册Apple Developer Program流程被阻塞暂停的问题。电话技术顾问称我的账户已被锁定注册开发者账户，这很奇怪。

大约在2023年我首次申请过Apple Developer Program，使用一台iPhone13，此次申请是用于注册iOS Beta计划获取Beta版iOS软件的访问权限。我在提交姓名和身份证件、拍摄个人照片后，没有进一步填写个人身份信息（英文姓名和地址）而退出了申请流程。此外，在这个过程中遇到问题的时候我始终联系的都是中国的苹果开发者支持，而不是美国的苹果公司。

在2025年2月初我使用现在使用的手机iPhone 15填写了原先在2023年发起的Developer Program的申请流程的个人信息，但尝试提交多次后都在Developer App仍然显示“验证你的身份”按钮。于是我提交了第一次支持案例。

在2025/2/8我收到了支持案例的回复邮件并发现我的申请流程已经被重置。我在iPhone 15上重新填写了姓名和身份证号、拍摄照片、填写英文姓名和住址。这个过程保持在同一设备同一网络。提交后在Developer App上显示“立即注册”（灰色，不可点击），这个状态持续到现在。我无法进行进一步操作来完成申请流程。于是我发起了第二次支持案例。

需要补充的是，在iPhone 13和iPhone 15上我都曾经使用两个Apple ID，也就是设备账户与App Store 登录的Apple ID是不同的两个ID（但身份信息都是我的）。电话技术支持称可能和这个有关系。但是目前系统上没有任何原因。

我在流程中一直使用真实的身份信息，但由于申请注册的流程过长，或者设备登录的ID问题，总之我现在的注册流程仍然阻塞。

请问谁能告诉我该如何解锁或重置注册流程？如果有更多信息提供，不甚感激。