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ecovering Company's Apple Developer Account from Unreachable Admin

Hello Developer Community,

I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:

  1. The admin of our Apple Developer Account is a former team member
  2. We cannot reach this person anymore
  3. We need to regain access to maintain our app on the App Store

Questions:

  • What is the official process to recover account access in this situation?
  • What documentation will Apple require to verify our company ownership?
  • Who should we contact at Apple to start this process?

Any guidance from developers who have experienced a similar situation would be greatly appreciated.

Note: I'll be happy to provide more details if needed, while keeping sensitive information private.

Thanks in advance for your help!

ecovering Company's Apple Developer Account from Unreachable Admin
 
 
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