Guideline 4.3(a) - Design - Spam - automatic rejection

Question

Created Jan ’25

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I previously written here, and some advices were to appeal to rejection sending them message describing uniqueness of the app. Nothing is working.

In short, i have a vpn app (of course by design shares some concept with other apps that are in the app store). But since the rejection i have completely changed the ui, added built in browser, p2p messenger so users could interact with each other without any interference. The app is completely free with no ads. I thought this is it, there's no way it would reject this time, but... i get a notification with rejection repeating the same old message. I'm extremely frustrated and don't know what to do.

Tried changing the logo of the app, the name to "Incognito - Messenger, VPN", app store screenshots.

I've already appealed with screenshots describing unique features that other vpn apps don't have, but the message just repeats from app review team.

Submission ID: 1a49ee0b-c4e2-4a36-8372-e4d3b9a8b13f

Does anybody have an advice what i can do?

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Answer 1

Tomato OP

Jan ’25

You are not going to get anywhere by seeking advice here when it comes to getting your app rejected. It's true that the reviewers can get wrong occasionally. So do I and get my software titles rejected occasionally with mistakes on my side. If your app is rejected for the spam reason, listen to the reviewer and ask them questions. If you already have a similar app at App Store or Mac App Store, you are likely to be advised to provide it as an add-on feature to an existing title. If you have sold a similar product to one retailer and are trying to sell a similar one to another retailer, you are not going anywhere. I'm sure you are not telling us the whole story. So, again, read what the reviewer has said. It's up to you to listen to the reviewer and make changes to software.

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Answer 2

endecotp OP

Jan ’25

Are all new VPN apps being rejected as spam?

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Answer 3

EmuDev OP

4w

I want to share my story here also. Last Month I uploaded a vpn app & apple rejected it with the reason of design spam. Then I made some changes on code side re upload it again. But it rejected again. This month I uploaded another vpn app as well as the same time I uploaded my previous app again with done some changes. Surprisingly Apple Release my 2nd uploaded app which one I uploaded first time of this month but they rejected again my previous one with the same design spam reason. I don't know actually what are they looking for and by which method they are following to check our vpn binary app.

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