Push Provisioning Error

Question

Created Nov ’24

Replies 3

Boosts 0

Participants 5

I have implemented push provisioning, but I’ve encountered issues while testing it. I have tried with builds both in Xcode and TestFlight. According to the sysdiagnose, I can see the following:

{ statusCode = 500; statusMessage = 'Broker Service Response exception'; }

I reported the error in Feedback Assistant:
ID: FB15689064 (Error during the In-App Provisioning process)

Answered by DTS Engineer in 812763022

Hi @Lfc,

You wrote:

[...] { statusCode = 500; statusMessage = 'Broker Service Response exception'; } [...]

These errors (if occurring before the Terms and Conditions) are typically due to an issuer's invalid cryptography, data encoding, or JSON format. Please review these once more and reattempt the provisioning.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

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Answer 1

DTS Engineer OP

Apple

Nov ’24

Recommended

Hi @Lfc,

You wrote:

[...] { statusCode = 500; statusMessage = 'Broker Service Response exception'; } [...]

These errors (if occurring before the Terms and Conditions) are typically due to an issuer's invalid cryptography, data encoding, or JSON format. Please review these once more and reattempt the provisioning.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

1

Answer 2

vaibhavsadana OP

Jan ’25

Hi @Lfc @VidhyaSri21 Did you got the solution for the issue. Even I am so facing the same.

0

Answer 3

MansurB OP

Feb ’25

@Lfc Did you find the exact root cause of your error?

{ statusCode = 500; statusMessage = 'Broker Service Response exception'; }

I am getting the same error, and verified my encryption using Test Vectors. Even after decrypting both payloads, one documented encrypted data and the second my encrypted data, I am not finding any issue with encryption, as mentioned.

It would be helpful for me if you can explain the exact root cause of this issue.

.

0