Hi everyon. 3 days ago, my Viber crashed and when I opened it again, all messages are gone. Along with them, sms in iPhone messages were gone too. Interestingly, only a contact which contained valuable messages were deleted. It was like from 2018. The latest sms from that contact were not read. So, I restored my Viber back up, but hidden chats cannot be found. I got all my backed up messages back but not hidden messages. I tried every possible ways, like upgrading to iCloud + and restored again, inviting that contact to join Viber (which he is not joining yet), hiding another chat if I would see deleted hidden chat, but nothing worked! My wife got the same Viber problem a month ago and her Viber was also wiped out. It all happened after we installed Wi-Fi. My phone was running low on storage and it always had been on low storage for a long time but nothing ever happened like this. i havent update the iOS and Viber app(14.8) since that happened. I put my messages opTimon to “keep forever”in settings. Deleted messages were very important. Can someone help me? It has been killing me. Unfortunately, I haven’t back up my device for a long time so there’s no way of restoring to get sms back.
