Regarding Delay/timed out issue of IOS push notifications

Question

Created Feb ’23

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Dear Team,

Hope You are dong good!

Problem Description:-

We are facing a huge delay in receiving IOS Push notifications on concerned devices.
Found System.Timeout.Exception Error in IOS Logs(Screenshot & Recent Logs attached)
Found a network delay between service installed servers & APNS(Apple Push Notification Service)

Destination URL & Ports using in Push Notification service:-

Destination Port-443

Also Found the error(TCP reset From server) between source(service installed server) & Destination (Apple Push Notification Service)-Screenshot attached

Please have a look around the above points & requesting advice regarding the below:-

How to resolve this delay in reaching IOS push Notifications in concerned devices?
Should we call more URL’s from services? If yes please provide URL’s/Ports to be opened from services ?

Awaiting your Replies,

Thanks,

TCP Reset Error.png

Boost

Answer 1

Apr ’23

Hi! Excperiencing the exact same problems, did you find a workaround?

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